Systems Administrator- Redhat Openshift Container

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn’t specific to any one platform, so you’ll need a good feel for all of them. And because of this, you’ll experience variety and growth at Kyndryl that you won’t find anywhere else.

You’ll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges - in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That’s the kind of impact you can have

This is a project-based role where you’ll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you’ll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won’t be an issue.

**Your future at Kyndryl**
There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions.

**Who You Are**

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

**Required Technical and Professional Experience**
- 7+ Years of experience in RedHat OpenShift Container (mandatory),
- 3+ years of experience in sysdig, ArgoCD, Podman, Helm, Github. Ticketing tool ServiceNow.
- Provide technical support to healthcare client using RedHat OpenShift container orchestration platform, with a focus on deployments in the healthcare industry.
- Possess working knowledge of Kubernetes, ServiceMesh, Certificates Management, Kubernetes Persistent Storage, SDS and more
- Troubleshoot and resolve OpenShift cluster issues, including pod failures, network issues, storage problems, and security vulnerabilities.
- Work with clients to identify the root cause of problems, implement solutions, and ensure ongoing stability.
- Stay up-to-date on the latest OpenShift features and functionality, including security best practices.
- Keep the clusters up to date on patching upgrades
- Collaborate with development and product teams to identify and resolve systemic issues.
- Maintain a strong understanding of HIPAA and other healthcare compliance regulations as they pertain to OpenShift deployments.
- Working knowledge of OnPrem and Cloud based OpenShift deployments
- OpenShift Integration:

- Maintain and troubleshoot integrations between OpenShift clusters and external systems, including logging platforms (e.g., ELK Stack), monitoring tools (e.g., Prometheus, Grafana), and Incident alerting systems (e.g., ServiceNow, PagerDuty, ServiceNow).
- DevOps Expertise:

- Possess a working knowledge of DevOps principles and CI/CD pipelines.
- Understand and be able to troubleshoot deployments using Argo CD, Jenkins or similar tools.

**Preferred Technical and Professional Experience**
- Exceptional judgment and decision-making abilities
- Ready to work on North America EST/PST
- Familiar with a variety of IT concepts, practices, and procedures
- Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models
- Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Strong analytical and problem-solving skills with high attention to detail

**Being You**

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of