
Us Health Care
3 days ago
**Job Title**: Provider Support (Inbound Voice Process)
**Department**: Operations
**Employment Type**: Full-Time
**Company**: Integrum Outsource Solutions Private Limited
**Work Shift**: Night Shift
**Job Summary**:
We are seeking a skilled and experienced Provider Support (Associate/Specialist/Executive) for our **Inbound Voice Process**. The role involves providing eligibility, benefits, and claim status support via calls, ensuring high-quality service, and adhering to compliance standards.
**Key Responsibilities**:
- Handle inbound calls from healthcare providers regarding claims, eligibility, andbenefits.
- Verify member eligibility, benefit coverage, and authorization requirements.
- Maintain HIPAA compliance and protect confidential claim information.
- Perform administrative duties as assigned.
**Experience & Skills -**
- Freshers with excellent communication skills with interest in Medical Billing (RCM), International Calling, Claim Processing, or Denial Management (A.R) can apply.
- Typing speed of at least 30 WPM.
- Effective verbal and written communication skills.
- Active listening and ability to assess customer needs.
- Critical thinking and problem-solving skills.
**Work Environment & Benefits**:
- **Work from Office** - Seawoods Darave, Navi Mumbai
- **Drop Facility Available**
**Compliance & Adherence**:
- Must comply with all company policies and procedures.
- Adherence to HIPAA regulations and healthcare compliance standards.
Pay: ₹20,000.00 - ₹40,000.00 per month
**Language**:
- English (preferred)
**Location**:
- Navi Mumbai, Maharashtra (preferred)
Shift availability:
- Night Shift (required)
Work Location: In person
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