Oliver Wyman

**We are currently looking for an Executive Assistant to join our Mumbai or Gurgaon Office** **Job Overview**: The provision of a bilingual (English/Hindi) executive level administrative support to 1-3 Partner level consultants. **Hours**: 09:00 - 18:00 with additional hours as needed **Key Responsibilities**: **Business Development** - Build relationships with clients and client EAs - Understand the business goals and objectives of each supported Partner and help to push them forward - proactively - Lead the administrative support of RFPs/tender responses - Maintain and update current list of contacts and business activities in CRM database - Track and maintain sales activity/pipeline with each Partner - Proactively spot clients that haven’t been called upon and/or who need follow up - Execute requested follow-up calls for client mailings - Assist the Marketing Department with the co-ordination of customized mailings - Prepare letters, proposals and other documents using Oliver Wyman formatting styles **Calendaring** - Maintain diaries for Partners, scheduling internal and external meetings, communicating with clients and - infrastructure staff as appropriate - Proactively spot opportunities to add internal and external meetings; interviews, staff meetings, follow up - Assist with scheduling for complex projects as requested by the Partner and/or project team - Travel Arrangement - Coordinate travel and accommodation, book cars, rail tickets, etc. - Coordinate with mobility and HC to obtain relevant business visas/work permits - Develop understanding of Partner scheduling and travel preferences - Coordinate travel efficiently by grouping client meetings where possible ("you're in Paris to see XYZ Company, shall I try to set up a meeting with X Company because we haven't spoken to them for three months") **Daily administration** - Manage documents and project deliverables when requested - Notify staffing and Practice EAs of extensions/re-negotiations - Manage storage or disposal of confidential client information - Act as central point of contact for all assigned Partner administrative needs, liaise with other support departments as necessary **Timesheet and Expense Reporting** - Prepare monthly timesheets for each assigned Partners - Prepare all expense reports and/or delegate to a team assistant when necessary - Request Purchase Orders (POs) as needed for relevant project teams **Team Support** - Provide coverage for EAs who are out of the office to ensure seamless support to Principals/Partners - Provide short-term coverage for Principals/Partners who may be in the midst of an EA assignment - transition or who are new to the Firm - Provide training and support to new EAs - Participate in team meetings and projects with an eye to improving processes and the overall - performance of the EA team **Experience Required**: - At least three years’ experience at working in a similar role. - Experience in financial services, management consultancy and/or a professional services environment a plus **Technical Skills**: - Advanced Word, PowerPoint, and Outlook skills, comfortable Excel skills - Creative problem solving - Knowledge of CRM systems (Microsoft Dynamics), Google Drive and SharePoint, a plus but not necessary - English - required; Hindi - a plus **Skills and Attributes**: - Positive and proactive while still be collaborative - Highly organized and detail-oriented, yet operates well within a team, as well as independently - Professional, tactful and able to engage with colleagues at all levels in the firm - Problem solver - able to work with other teams and staff members effectively to reach a viable solution - and goal - Strong service focus - dedicated to meeting the expectations of all staff through securing effective - relationships with clients and executing deliverables to the highest standards. - Excellent communicator and negotiator - able to deal effectively with people at all levels across a - multicultural environment - Maturity, poise and judgment - Ability to maintain and respect confidentiality - Ability to think strategically and contribute to development of departmental model - One who takes constructive feedback in stride and incorporates feedback quickly - Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment - Ability to undertake projects and produce quality and timely results - Self-starter, strong initiative, confidence and ability to work with little guidance - Collaborative team player - Positive attitude, sense of fun: is collegial and friendly - Ability to juggle several tasks at once, to prioritize and manage own time - Not a clock watcher or - someone who is unwilling to step outside their job description - Methodical, organized and excellent attention to detail - Flexible attitude; embraces change, hard-working, cost conscious and results driven - Finally, we are looking for someone who will be committed to the company