Agm-mall

4 days ago

Delhi, India Women Entrepreneur Network Full time

**AGM-Mall**
***

Summary

Experience Required:
**15 - 20 Years**

**Location**:
**Delhi**
Category:
**Management Consulting**

The Centre Director is responsible for overseeing all aspects of mall management including bu

limited to leasing and tenant relations, business planning and financial management, facilitiesoperational management and control of all maintenance, inspection and safety functions.

KEY RESULT AREAS/ KEY DELIVERABLES

1. Prepare, review and adjust financial budgets, systems and processes and monitor

performance against budget

2. Oversee the mall operations

3. Client Relation

4. Team Management

KEY ACCOUNTABILITIES/ KEY RESPONSIBILITIES

1. Prepare, review and adjust financial budgets, systems and processes and monitoperformance against budget

EBIDTA Achievement – Overall gross profit achievement based on controlling toline and bottom line.

Accounts Receivable – Collections of outstanding from retailers

Variance to budgeted CAM cost – Expense to be under control as per the target set

at the beginning of year

Shoppers per year – Achieve the targeted shoppers count for the year

Total consumption of the centre – Achieve the targeted consumption for the year

2. Oversee the mall operations

Wish list of retail brands – Prepare a list of brands which will be replace the noperforming brands

Score achieved in various audits - Ensure achievement of high score in varioaudits - Legal, Internal Audit, Process Audit etc. Ensure that total negative remarare less than 15% of the total remarks

Preparation and development of marketing and annual event plans/calendar

Follow legal procedures with respect to mall operations and tenant interactions

3. Client Management

Resolves complaints and demands of tenants and work to remove the causes of the

complaint and respond to their requests within the legal and contractual

obligations

Develop and maintain a long term beneficial relationship with all existing tenants

and retail groups to ensure continued and future business

4. Team Management

Coach and mentor the team members

Delegate work and provide direction

Sets objectives/ goals for team members and evaluates their performance

Identify gaps and develop the required competency of team members either by

formal or informal training including role enhancement, job rotation

Conduct regular team meetings to guide team members on departmental issues in

order to build a high performing and motivated team

Manage critical talent through succession planning

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