Agm-mall

1 day ago

Delhi, India Women Entrepreneur Network Full time

**AGM-Mall** *** Summary Experience Required: **15 - 20 Years** **Location**: **Delhi** Category: **Management Consulting** The Centre Director is responsible for overseeing all aspects of mall management including bu limited to leasing and tenant relations, business planning and financial management, facilitiesoperational management and control of all maintenance, inspection and safety functions. KEY RESULT AREAS/ KEY DELIVERABLES 1. Prepare, review and adjust financial budgets, systems and processes and monitor performance against budget 2. Oversee the mall operations 3. Client Relation 4. Team Management KEY ACCOUNTABILITIES/ KEY RESPONSIBILITIES 1. Prepare, review and adjust financial budgets, systems and processes and monitoperformance against budget EBIDTA Achievement – Overall gross profit achievement based on controlling toline and bottom line. Accounts Receivable – Collections of outstanding from retailers Variance to budgeted CAM cost – Expense to be under control as per the target set at the beginning of year Shoppers per year – Achieve the targeted shoppers count for the year Total consumption of the centre – Achieve the targeted consumption for the year 2. Oversee the mall operations Wish list of retail brands – Prepare a list of brands which will be replace the noperforming brands Score achieved in various audits - Ensure achievement of high score in varioaudits - Legal, Internal Audit, Process Audit etc. Ensure that total negative remarare less than 15% of the total remarks Preparation and development of marketing and annual event plans/calendar Follow legal procedures with respect to mall operations and tenant interactions 3. Client Management Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations Develop and maintain a long term beneficial relationship with all existing tenants and retail groups to ensure continued and future business 4. Team Management Coach and mentor the team members Delegate work and provide direction Sets objectives/ goals for team members and evaluates their performance Identify gaps and develop the required competency of team members either by formal or informal training including role enhancement, job rotation Conduct regular team meetings to guide team members on departmental issues in order to build a high performing and motivated team Manage critical talent through succession planning

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