Front Office Executive
2 weeks ago
FRONT OFFICE EXECUTIVE
- Give a warm welcome to any walking in individual.
- Wish the patients walking-in and enquire on their health and recovery.
- Be caring rather than being robotic to address the enquiries.
- Be patient to understand the patient’s expectation and guide them accordingly.
- Handover our Newsletters to clients/ attendees if they had to wait for long on any situation.
- Ensure to keep the clientele comfortable and satisfied with all their doubts cleared while leaving the help desk.
- Register Maintenance
- Consultation register: To document consultation coordination status and obtain consultation statistics on daily basis.
- Stock register: To maintain a ledger of all the equipments, Electrical and Electronic appliances, gym equipments, generators, motors and machineries installed at the centre. To have a tab of in & Out status.
- Accounts Handling
- Billing, Cash handling, Tallying, Accounts closure, Card swiping, Petty cash maintenance, Vouchers filling.
- Please ensure to collect the cash or complete the card swipe before proceeding with billing and not vice versa.
- Attend to one client at a time while handling payment.
- Front payment is a must for all services including fitness enrolments, special permission through the CM’s will be considered.
- Ensure to schedule the appointments for the services in software once billing is done and inform the client on the same by mentioning date & time.
- Accounts handover to be done properly during the shift changeover.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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