Back Office Administrator

**Job Summary**:
The Back Office Administrator will be responsible for managing the day-to-day operations related to inventory control, order processing, and handling miscellaneous expenses within the jewellery business. The role requires attention to detail, strong organizational skills, and the ability to multitask in a fast-paced environment. You will be crucial in maintaining accurate stock levels, ensuring timely procurement, and tracking expenses to keep the business running smoothly.

**Key Responsibilities**:

- **Inventory Management**:

- Maintain and update the inventory system with accurate information about stock levels, product movements, and new arrivals.
- Regularly perform stock audits to ensure discrepancies between physical stock and system records are resolved.
- Coordinate with suppliers to ensure that stock is replenished on time and within budget.
- Prepare inventory reports, track trends, and provide regular updates to management.
- Manage and monitor product returns, damages, and excess stock.
- Organize the storage of jewellery items in a systematic and secure manner.
- **Order Processing**:

- Manage the processing of incoming orders and ensure they are accurately entered into the system.
- Coordinate with the sales team to ensure timely dispatch of orders.
- Follow up with customers for order confirmations, shipping details, and delivery.
- Handle returns or exchanges as per company policies, ensuring proper documentation and tracking.
- **Expenses and Financial Administration**:

- Track miscellaneous expenses related to day-to-day operations (e.g., packaging materials, delivery costs, office supplies).
- Ensure that expenses are within budget and report discrepancies.
- Assist in the preparation of financial reports for management review.
- Maintain accurate records of all expenses and reconcile any discrepancies in accounting.
- **Supplier and Vendor Communication**:

- Maintain positive relationships with suppliers and vendors.
- Assist in negotiating terms with suppliers to reduce costs on inventory purchases.
- Handle communication with external parties related to orders, payments, and discrepancies.
- **Documentation & Reporting**:

- Create and maintain accurate documentation for all inventory-related transactions.
- Prepare and present regular reports on inventory levels, stock movements, and expenses.
- Ensure proper filing of purchase orders, receipts, and invoices for easy access during audits.
- **Administrative Support**:

- Help prepare presentations or reports for management meetings.
- Support the management team in daily office tasks related to operations and inventory.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

Work Location: In person