Customer Relation Executive
3 days ago
Job Description / Responsibilities
- Managing customer life cycle
- Maintaining relationships with customers, after sales
- Resolving customer complaints quickly and efficiently
- Keeping customers updated on the latest products in order to increase sales.
- Improve Customer Satisfaction
- Enhancing Sales & Marketing Processes
- Facilitating marketing activities for the Organization
- Developing CRM Strategies
Required Skill
- Excellent verbal Communication and Good written skills
- Analytical and problem-solving skills
- Strong researching skills
- Ability to calm the customer in stressful situations
- Management and Organizational skills
- Strong work ethics
- A team player and having the ability to work collaboratively
- Ability to offer improved customer experience
- Proficiency in Microsoft Office
**Salary**: ₹20,000.00 - ₹45,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Day shift
**Experience**:
- Hotel Industry or Ground Level Staff at Airport: 2 years (preferred)
**Language**:
- English, Hindi, Marathi and Konkani (preferred)
Work Location: One location
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