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Receptionist Telecaller

2 weeks ago

Agra Uttar Pradesh, India Empyrean International Full time

**Job Title**: Receptionist cum Tele Caller

**Job Location**: Shastripuram, Agra

**Job Type**: Full-time/Part-time

**Job Summary**:
**Key Responsibilities**:

- **Reception Duties**:

- Greet visitors in a professional and friendly manner.
- Answer, screen, and direct phone calls efficiently.
- Maintain an organized reception area and ensure cleanliness.
- Schedule appointments, meetings, and conference rooms.
- Ensure proper handling of office supplies and inventory.
- Maintain visitor logs and provide access passes.
- **Tele Calling Duties**:

- Make outbound calls to potential clients or leads.
- Provide product or service information to potential customers.
- Follow up on inquiries and assist in closing sales or scheduling appointments.
- Address customer concerns or queries over the phone.
- Maintain a record of all calls and customer interactions in the CRM system.
- Promote the company’s services and products to increase business opportunities.

**Skills and Qualifications**:

- High school diploma or equivalent (additional certifications are a plus).
- Proven experience in a receptionist, tele calling, or customer service role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Ability to handle phone calls professionally and courteously.
- Proficient in MS Office and basic office equipment (phone systems, fax, photocopiers).
- Basic knowledge of CRM software is a plus.
- Friendly, approachable, and proactive attitude.

**Personal Attributes**:

- Strong interpersonal skills and ability to work with a diverse team.
- A positive and energetic attitude.
- Strong attention to detail and ability to prioritize tasks.
- Comfortable working in a fast-paced environment.

**Additional Information**:
This is a full-time/part-time role with [Insert Working Hours]. If you have excellent communication skills, enjoy interacting with people, and are eager to contribute to a dynamic workplace, we’d love to hear from you

**Job Types**: Full-time, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- Hindi (required)
- English (required)

Work Location: In person