Tele Caller

2 weeks ago

Satellite Ahmedabad Gujarat, India JK Events & Advertising Co. Full time

**Tele Caller (Public Relations)** _(Female Preferred)_

**Locations & Coordination Areas**:

- **Shivranjani, Ahmedabad (1 Vacancy)**_**Gujarati, Hindi must**_
- (with coordination for Gujarat & Madhya Pradesh branches)_
- **Viman Nagar, Pune (2 Vacancies)**_**Marathi, Hindi must**_
- (with coordination for Maharashtra & Rajasthan branches)_
- **Okhla, New Delhi (1 Vacancy)**_**Punjabi, Hindi must**_
- (with coordination for Haryana & Punjab branches)_
- _____________________

**About Company**:
JK Events & Advertising is a leading 360° marketing and advertising agency offering ATL, BTL, and Digital Marketing services across India. We partner with top brands and organizations to deliver creative, impactful, and result-driven campaigns that help them grow and connect better with their audiences.

**Job Summary**:
We are looking for confident and polite **female Tele Callers (Public Relations)** to handle client communication and satisfaction follow-ups.
The role involves calling clients from assigned states, checking their satisfaction levels with our services, solving basic queries, and sharing reports with the concerned departments.
Each caller will also coordinate with specific state branches as listed above.
- _____________________

**Key Responsibilities**:

- Call and follow up with clients from assigned state branches to check if they are satisfied with our services.
- Collect client feedback, note issues or suggestions, and ensure timely resolution.
- Politely handle and resolve queries or forward them to the right department/person.
- Coordinate with respective branch teams for smooth communication and service updates.
- Maintain accurate call logs, feedback records, and follow-up details.
- Prepare daily/weekly reports and submit them to the reporting manager.
- Assist the PR and Client Servicing teams with coordination and data-related tasks.
- _____________________

**Requirements**:

- Education: Minimum 12th pass; Graduation preferred.
- Experience: 1-2 years in telecalling, customer support, or client relations.

**Skills**:

- Excellent communication in **Hindi and English** (regional language will be an advantage based on location).
- Pleasant and confident phone manner with good listening skills.
- Positive attitude, patience, and strong follow-up skills.
- _____________________

**What We Offer**:

- Professional and friendly work environment.
- Opportunity to grow in the field of client relations and marketing.
- Regular guidance and training to improve communication skills.
- Competitive salary with performance-based incentives.

**How to Apply**:
**Example**: _“Application for Tele Caller (Public Relations) - Pune”_

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid time off

Work Location: In person

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