Front Office Assistant

2 days ago

Calicut Kerala, India Hotel Copper Folia Full time

Ensure Outstanding customer care at all times.

2. Maintains a friendly, cheerful and courteous demeanour at all times.

3. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.

4. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

5. Uses suggestive sellingtechniques to sell room nights, increase occupancyand revenue.

6. Supervise daily shift process ensuring all team members adhere to standard operating procedures.

7. Train, direct the work of, resolve issues/problems and coach and counsel the front deskteam members to ensure a quality operation.

Pay: From ₹16,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Evening shift
- Morning shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Front office: 5 years (preferred)
- total work: 5 years (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

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