Associate Service Delivery

3 days ago

Bengaluru Karnataka, India Larsen & Toubro Full time

Associate Service Delivery

LNT/ASD/1448084

LEDT-EdutechBengaluru
- Posted On
- 13 Aug 2025
- End Date
- 09 Feb 2026
- Required Experience
- 5 - 7 Years

**Skills**:
Knowledge & Posting Location

OPERATION

Minimum Qualification

BACHELOR OF TECHNOLOGY (BTECH)

**Job Description**:

- ** Coordinate end-to-end assessment delivery** including scheduling, logistics, and platform readiness.
- ** Liaise with clients, vendors, and internal teams** to ensure smooth execution of online and offline assessments.
- ** Monitor live assessments** and resolve technical or operational issues in real-time.
- ** Ensure compliance** with assessment protocols, security standards, and data privacy regulations.
- ** Manage and update MIS/reports** on assessment schedules, participation, and outcomes.
- ** Support content and technical teams** in preparing test materials and uploading them to platforms.
- ** Train and guide exam proctors/invigilators** on process and platform usage.
- ** Conduct quality checks** before and after assessments to maintain service excellence.
- ** Analyze assessment results** and prepare client-ready reports with key insights.
- ** Identify process improvement opportunities** to enhance delivery efficiency and client satisfaction.

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