Ecommerce Executive

2 weeks ago

Ichhapore Surat Gujarat, India TalentGuru Full time

**Roles and Responsibility**:
**Platform Management**:

- Manage product listings, updates, and optimization on EBay, and Etsy.
- Ensure all listings are accurate, attractive, and comply with platform guidelines.
- Monitor and manage inventory across platforms to avoid stockouts or overstock situations.

**Sales Strategy and Analysis**:

- Develop and implement sales strategies to increase revenue on each platform.
- Analyze sales data, customer feedback, and market trends to optimize product offerings and pricing.
- Generate regular reports on sales performance, highlighting areas for improvement.

**Marketing and Promotions**:

- Plan and execute promotional campaigns, discounts, and offers to boost sales.
- Coordinate with the marketing team to align e-commerce strategies with overall marketing objectives.
- Utilize platform-specific advertising tools (e.g., Amazon Ads, Flipkart Ads) to enhance product visibility.

**Customer Service**:

- Handle customer inquiries, complaints, and feedback efficiently to ensure high customer satisfaction.
- Manage reviews and ratings on all platforms, taking proactive steps to maintain a positive brand image.

**Compliance and Documentation**:

- Ensure compliance with all platform policies and regulations, including tax and legal requirements.
- Maintain accurate records of transactions, returns, and other relevant documentation.

**Requirements**:

- 2-4 years of experience in e-commerce management, preferably in the jewellery or fashion industry.
- Proficiency in handling Amazon, Flipkart, eBay, and Etsy platforms.
- Familiarity with e-commerce tools, SEO, and digital marketing.

**Job Types**: Full-time, Permanent

Pay: ₹22,000.00 - ₹27,000.00 per month

Work Location: In person

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