Hiring for Team Member

6 days ago

Pune, India Cafe Coffee Day Full time

**Team Member**

**Reporting to: Cafe Manager**

**KRA**:

- Implement all SOPs
- Ensure Sales and Profitability through excellent customer service
- Drive sales through up and cross selling

**Knowledge, Skills & Abilities**:

- Excellent communication skills
- Ability to work in a Team
- Sales orientation
- Excellent customer handling skills

**Qualifications**:
**Exposure**:

- Any graduate

**Duties & Responsibilities**:
**Operation**:

- Ensure guest comfort
- Order Taking & billing
- Handle the customer complaints
- Customer Service/ Follow ups
- Service Recovery
- Inventory management
- Maintain SOP checklist
- Asset & Equipment maintenance
- Maintain Reports
- Handle billing compliances

**Job Types**: Full-time, Fresher

**Salary**: ₹10,000.00 - ₹14,000.00 per month

Schedule:

- Day shift
- Evening shift
- Flexible shift

Ability to commute/relocate:

- Pune, Pune - 411014, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Speak with the employer**

+91-XXXXXXXXXX

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