
Front Office Associate
1 week ago
**Job title : Front Office Executive at 3 star hotel**
**Location: Andheri West & CST, Mumbai**
**Salary: ₹22,000 - ₹25,000/month with food**
**Key Responsibilities**:
- Welcome guests in a warm and friendly manner.
Ascertains their lodging, purchasing needs.
- Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our resort or hotel operations.
- Registers guests and manages the rooming chart.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and check-in activity to determine room flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Provides pre-arrival support for guests arriving on packages.
- Facilitates correspondence with guests.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any resort associates and resources
Excellent communication skills and a friendly, approachable demeanor.
Previous experience in the hospitality industry (preferred but not mandatory).
Ability to work in a fast-paced environment and handle multiple tasks.
Strong organizational and time-management skills.
Must be able to work in shifts.
**Benefits**:
Competitive salary package.
Opportunity to work in a growing and respected hotel brand.
Friendly and supportive work environment.
Call us today at 9769938683
**Education, Experience, and Licensing Requirements**:
- High school diploma or Hotel Management Degree
- Prior resort or hotel experience preferred
- Familiarity with telephone, office, and point-of-sale software knowledge of IDS, Winhms
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Andheri, Mumbai, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)
Application Question(s):
- Do you have Hotel Industry Experience.
**Education**:
- Bachelor's (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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