Front Office Associate

6 days ago

Andheri Mumbai Maharashtra, India PARASHAR HOSPITALITY SOLUTIONS Full time

**Job title : Front Office Executive at 3 star hotel**

**Location: Andheri West & CST, Mumbai**

**Salary: ₹22,000 - ₹25,000/month with food**

**Key Responsibilities**:

- Welcome guests in a warm and friendly manner.

Ascertains their lodging, purchasing needs.
- Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our resort or hotel operations.
- Registers guests and manages the rooming chart.
- Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
- Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Monitors lobby and check-in activity to determine room flow.
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
- Provides pre-arrival support for guests arriving on packages.
- Facilitates correspondence with guests.
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any resort associates and resources

Excellent communication skills and a friendly, approachable demeanor.

Previous experience in the hospitality industry (preferred but not mandatory).

Ability to work in a fast-paced environment and handle multiple tasks.

Strong organizational and time-management skills.

Must be able to work in shifts.

**Benefits**:
Competitive salary package.

Opportunity to work in a growing and respected hotel brand.

Friendly and supportive work environment.

Call us today at 9769938683

**Education, Experience, and Licensing Requirements**:

- High school diploma or Hotel Management Degree
- Prior resort or hotel experience preferred
- Familiarity with telephone, office, and point-of-sale software knowledge of IDS, Winhms

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Andheri, Mumbai, Maharashtra: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Application Question(s):

- Do you have Hotel Industry Experience.

**Education**:

- Bachelor's (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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