Officer / Am - Centralised Cash and Trade

**Position Purpose**

To ensure timely and error free processing of transactions related to Capital Account, FCY remittances and regulatory checks to ensure compliance of the regulatory guidelines and Banks policies.

**Direct Responsibilities**

***
**Operations Management**
- Ensure processing of Capital Account and FCY remittance related transactions and are in line with the laid down operational procedures and prevailing regulatory guidelines
- Timely and error free processing of CCTO remittance and Capital account transaction.
- Scrutinizing Capital account transaction (ECB, FDI, ODI, LO/PO/BO, Escrow) and timely monitoring of relevant reporting?s to RBI in various systems.
- Interact with Commercial teams, Branches, Back Office, Credit Risk, Legal, Compliance, Finance, Clients, RBI and other internal and external stake holders on relevant topics of ECB, FDI, ODI, LO/PO/BO for efficient delivery of operations and timely resolve pending issues.
- Tracking and monitoring of FDI/ODI transactions on FIRMS/OID Portal or any regulatory system from time to time to ensure transactions are scrutinized and timely reported/approved on the portal.
- For Capital Account transactions ensure that a Central repository list of regulatory reporting and MIS is maintained and updated at all times and maintain a tracker to ensure timely submission.
- Liaise with Auditors and ensure the audit comments are closed on time and minimized
- Support business, client and teams in advising related to Capital account, FCY remittance and FEMA related queries.
- Ensure implementation of laid down operational procedures and review them periodically
- Monitor transaction queues. Keep o/s OMR/FX and Nostro entries mínimal & under control.
- Monitor TAT?s operational efficiency level and minimize error & incidents rates, resolve customer & branch complaints and queries. Co-ordinate with back office for efficient client delivery.
- Well versed in FEMA & RBI regulatory framework and possessing a broad understanding of banking operations with emphasis on Cash management Operations in line with regulatory requirements

**Customer Service**
- Ensure highest levels of operational efficiency in transaction processing and minimize error & incident rates
- Resolve customer & Branch complaints and queries
- Co-ordinate with Back offices (BO) for efficient Client delivery

**Compliance**
- Co-ordinate with Branches & BO for submission of regulatory & internal returns on time.
- To strictly comply with internal guidelines on Code of conduct

**Risk Management**
- Ensure strict adherence to process notes and procedural guidelines.
- Put in place a control mechanism to mitigate any identified operational risk/s.
- Report any incident in the ?incident management system? and put in place controls to ensure that similar incidents do not recur.
- Report all customer complaints / claims as per laid down guidelines
- Escalate unresolved issues, to the next level
- Manage the CCTO security measures in consultation with Group functions.
- Ensure timely implementation of all audit recommendations.
- Bring Direct contribution to Banks operational permanent control framework.
- Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls
- Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified.
- Comply with internal and external regulatory and compliance requirements
- Comply with the Banks standards of Code of Conduct and Banks IT Security policies

**Anti-Money Laundering / Financial Sanctions (?AML / FS?) related duties**

Operations are an integral part of the control framework including for AML / FS topics. In that respect, in performing your role you are expected to ensure adherence to AML / FS related Group policies and execution of associated operational controls and to promptly escalate any resulting hit for analysis and decision.

**Reporting**
- Provide MIS reports to the Management as per time schedule specified
- Submit regulatory reports as stipulated.

**Technical & Behavioral Competencies**

***
**Technical**:
- Knowledge of General Banking (Negotiable Instruments Act, Indian Contract Act, and other applicable RBI guidelines)
- Thorough knowledge of FEMA related to Capital Account transactions
- Internal procedures and group guidelines

**Behavioral**:
- Strong team skills
- Strong interpersonal skills
- Ability to anticipate and manage change within the teams to improve productivity and efficiency
- Strong communication skills
- Ability to interact with different teams and get things done or escalate to the appropriate level
- Customer centric with a spirit of excellence in customer service

**Education Level**: Bachelor Degree or equivalent

**Experience Level** - At least 5 years

**Skills Required**:
Banking;Trade Operations;Remittances;Compliance;Regulatory Guidelines;Cash Opera