Customer Service

2 weeks ago


Dwarka Delhi Delhi, India Bonwic Technologies Pvt. Ltd. Full time

We are looking for a Customer Service Representative in Urdu language. Please find the job details below.

**Job Title**:Customer Service Representative (Urdu)

**Location**:Dwarka Sector 7 (Delhi)

Department: Customer Service

**Job Summary**:
**Key Responsibilities**:

- Problem Resolution: Identify customer issues and resolve them efficiently while maintaining high customer satisfaction.
- Product Knowledge: Develop a deep understanding of our products/services to assist customers effectively.
- Documentation: Maintain detailed and accurate records of customer interactions and transactions in the CRM system.
- Feedback: Collect customer feedback and share it with the team to help improve our products/services.

**Required Qualifications**:

- Language Proficiency: Fluent in Urdu (spoken, reading and written). English proficiency is also required.

Rotational shifts: Ready for rotational shift job. (Center will open 24x7)
- Communication Skills: Excellent verbal and written communication skills in Urdu and English.
- Problem-solving: Strong analytical and problem-solving skills with the ability to think independently.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- Urdu (required)

Work Location: In person

**Speak with the employer**
+91 7827263658
Application Deadline: 25/09/2024
Expected Start Date: 01/10/2024



  • Dwarka, Delhi, Delhi, India Alfatech Services Full time

    We are looking for a seasoned, hardworking and smart Service Executive with proven experience and a passion for after sales of instrumentation/analytical systemsto senior scientists/ researchers. You will be responsible for after sales support of various sophisticated instruments that AlfaTech Services deals in. The service engineer's responsibilities...


  • Dwarka, Delhi, Delhi, India PIE MATRIX INNOVATIONS PVT LTD Full time

    **Job description** The **CRM Executive** is responsible for managing and enhancing customer relationships by ensuring excellent customer service and effective communication. This role involves overseeing customer data, resolving inquiries, and driving initiatives to improve customer satisfaction and retention. **Key Responsibilities**: - Develop and...


  • Dwarka, Delhi, Delhi, India Genalpha Cosmetics Private Limited Full time

    Assisting customers with any issues or problems they have - Recording customer feedback and suggestion - Resolving queries of customers and maintaining good relations with premium customers - Provide quality service and work to resolve issues in the best way possible - Voice & non process/ Chat Process/ Backend **For interview ** +91 8851797069 **Job...


  • Delhi, Delhi, India SPRING RAISE SERVICE Full time

    **1.Lead gen process** **Shift 5am to 2pm** **Salary upto 20k ; depend on experience and last sal as well** **Freshers upto 17k** **One side cab** **Huge incentives** **2.**Hiring for UK process Shift timings - 3pm to 12am Job role - sales Process - insurance Salary upto 20-27k Location - saket Huge incentives One side cab Fixed shift Fixed...


  • Dwarka, Delhi, Delhi, India RAMESHWARAM ENTERPRISES AND SHRI MAHALUXMI CHEMICAL Full time

    **Job Title: ITI Service Technician** **Location**: Delhi, Faridabad **Education**: ITI Certification (Electrical, Mechanical, etc.) **Experience**: 1-2 years in a technical service role. (freshers can apply) **Department**: Technical Services **Job Summary**: We are looking for an ITI-certified technician to handle installation, maintenance, and repair...

  • Customer Service

    4 days ago


    Delhi, Delhi, India MG Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role Overview: As an International Customer Service Representative (Night Shift) in the fast-paced global Business Process Outsourcing (BPO) industry, you will provide multilingual voice and digital support services to Fortune 500 technology, e-commerce, and fintech clients. Based in India, you will deliver customer experience solutions tailored to North...


  • Dwarka, Delhi, Delhi, India Four star Consultancy Services Full time

    We are consultancy hiring for well verse client in BPO of Travel Industry. 1. Travel Industry - Graduate with one year BPO experience 2. Airline* - graduate with 1 year travel exp - ( salary upto 40k ctc ) 3. Airline (non travel) - Graduate with 1 year bpo - inbound voice experience - ( Salary upto 35 k ctc) 4. Airline FLP - graduate fresher / experience...


  • Dwarka, Delhi, Delhi, India Chikucab LLP Full time

    **Company description** We are an online car rental organization. Having our service on pan india level. **Job description** Taking care of customer inquiries related to travel requirement Handling customer queries via inbound calls, chat & mail. Customer lead conversion MIS report preparation & data management over company CRM **Salary**: ₹8,000.00...


  • Dwarka, Delhi, Delhi, India Suganta International Full time

    **Exciting Job Opportunity: Join Suganta International Company as a Customer Support Executive!** Are you looking for a promising career in customer support? Suganta International Company is hiring dynamic and enthusiastic individuals to join our team! We are seeking both freshers and experienced professionals to be a part of our growing company. This is...

  • Customer Service

    5 days ago


    Delhi, India ELNOVA P LTD Full time

    1. Minimum 1 Year Experience in customer service 3. Have Good command on English **Salary**: ₹10,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi...