Employment Counsel

Company Description

About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in** San Mateo, California**, Freshworks has a global team operating from **13 global locations** to serve more than 65,000 companies - from startups to public companies - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks’ cloud-based software suite includes **Freshdesk** (omni-channel customer support), **Freshsales** (sales automation), **Freshmarketer** (marketing automation), **Freshservice** (IT service desk), **Freshchat** (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

**Job Description**:
Freshworks is seeking a hands-on, sharp and experienced Employment Counsel to join our legal team to provide practical and clear legal advice on a broad range of personnel-related topics for the APMEA region. You will be a member of our legal team and will work closely with our internal clients including Human Resources, Finance and business stakeholders. We are looking for a thoughtful, creative and collaborative individual, who will thrive in a fast-paced, dynamic, and intellectually challenging work environment.

**Responsibilities**
You will provide legal advice on a broad range of HR related matters including recruiting, onboarding, performance management, benefits, leaves of absence, retrenchments, exits or transfers and other HR-related legal issues. Duties will include drafting, revising and providing advice regarding employment-related agreements and law (including templates for offer letters, employment contracts, confidentiality and intellectual property agreements, and separation agreements).
- Collaborate with the relevant internal teams on the development and implementation of scalable personnel-related policies, processes and training to ensure best practices and compliance with applicable laws and regulations and consistency among all regional HR teams.
- Manage personnel-related investigations and disputes, including providing oversight and advice to HR teams.
- Help ensure compliance with anti-harassment & no retaliation policies.
- Provide advice to the HR team on pre-hiring compliance matters such as registration and licenses, employment type, immigration or background verifications.
- Monitor labor law developments in APMEA locations where Freshworks has personnel, and liaise with local in-country counsel for advice and consistency. Advise the business on
these developments with practical solutions.
- Provide legal guidelines and support regarding the company’s contract workforce and agency workers.
- Advocate for finding the “right” solution, which is one that is compliant and meets business goals, while ensuring we remain committed to Freshworks’ core values and our
People
- In-depth working knowledge and experience with advising multi-country employer(s) on various personnel related legal issues.
- Flexibility and willingness to approach legal challenges with a business-partner mentality to provide solution-oriented results that balance risk with business goals.
Ability to handle sensitive/confidential information requiring a high level of discretion, respect, and integrity.
- Ability to discern matters that require privacy and confidentiality and matters that benefit from broader input and collaboration.
- Outstanding written and verbal communication and analytical skills who can take legalese and make it easy to read for a diverse workforce spanning the globe.
- Excellent interpersonal skills and business judgment with a dedication to teamwork, integrity, and collegiality
- Experience at working independently and have a proven track record of being able to work effectively, prioritize and manage multiple matters simultaneously in a fast-paced, dynamic, and highly engaged environment.
- Ability to recognize when to ask for help or escalate issues

**Qualifications**:
**Minimum Qualifications**
- Bachelor’s degree in law with demonstrated excellent
- academic performance.
- 6-9 years of prior combined law firm and in-house
- experience supporting APMEA workforce on employment law
- related matters.
- Experience at a global company and collaboration with other employment counsels across the globe is a plus.

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their t