CRM Associate

2 weeks ago


Gachibowli Hyderabad Telangana, India Ridge Homes LLP Full time

Customer Communication & Support
- Documentation & Compliance
- Customer Data Management
- Update and maintain customer information in CRM software.
- Generate reports on customer interactions, collections, and pending issues.
- Assist in possession process and coordinate handover activities.
- Handle customer service requests even after possession (defect liability, maintenance queries).
- Strong communication & interpersonal skills.
- Good knowledge of real estate processes (booking to possession).
- Proficiency in MS Office / CRM software.
- Customer-centric approach with problem-solving ability.
- Ability to coordinate across departments (Sales, Legal, Accounts, Projects).
- Graduate in Business Administration / Commerce / Any relevant field.
- 1-3 years of experience in CRM or customer handling, preferably in real estate.
- Freshers with good communication skills may also be considered.

Pay: ₹30,000.00 - ₹37,009.76 per month

Work Location: In person


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