Telesales Executive

2 weeks ago

Navi Mumbai Maharashtra, India Web Stars Full time

**Position Title**: Telesales Executive

**Location**: Airoli, Navi Mumbai

**Job Type**: Full-time/Part-time

**Salary: 20k-40k**

**Key Responsibilities**:

- **Outbound Sales Calls**: Make outbound calls to potential and existing customers to promote products and services.
- **Product Knowledge**: Maintain a thorough understanding of the company's products and services to provide accurate information to customers.
- **Customer Relationship Management**: Build and maintain strong customer relationships to foster repeat business and referrals.
- **Sales Targets**: Achieve and exceed monthly and quarterly sales targets and KPIs.
- **Sales Process**: Follow the established sales process and use CRM software to document and track interactions with customers.
- **Objection Handling**: Address customer objections and provide appropriate solutions to close sales.
- **Market Research**: Stay informed about industry trends, competitor activities, and market conditions.
- **Feedback**: Provide feedback to the sales manager on customer needs, problems, interests, competitive activities, and potential for new products and services.
- **Collaboration**: Work closely with the marketing and customer service teams to ensure a cohesive approach to customer engagement.

**Qualifications**:

- **Education**: High school diploma or equivalent. A bachelor's degree in business, marketing, or a related field is preferred.
- **Experience**: Proven experience as a telesales representative or other sales/customer service role.
- **Skills**:

- Excellent communication and interpersonal skills.
- Strong sales and negotiation skills.
- Ability to handle rejection and stress in soliciting customers.
- Familiarity with CRM software and telemarketing tools.
- Basic computer proficiency, including MS Office Suite.
- **Attributes**:

- Self-motivated and goal-oriented.
- Ability to work independently and as part of a team.
- Persistent and able to handle rejection with a positive attitude.
- Strong organizational skills and attention to detail.

Working Conditions
- **Environment**: Office-based or remote, depending on company policy.
- **Hours**: Standard business hours, with occasional extended hours based on business needs.
- **Equipment**: Telephone, computer, CRM software.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Tele Sales: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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