Systems Administrator

507325BR

**Why Kyndryl**
- Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.-
**Your Role and Responsibilities**
- Your Role and Responsibilities:

- Your Role and Responsibilities:

- As ISAN Technical Expert, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
- Provide L2 and L3 level Storage Management services and product support for various Storage boxes like DS4000/5000/8000, V7000 and XIV, SVC supported storage solutions across various accounts
- Maintain and Lead various storage solutions. Provide L3 Level technical support, guidance and direction for products supported
- Analyze and resolve called out problems. Ensure integrity of supported environment
- Actively and pre-emptively figure out possible faults and causes by the execution of pre-determined health and operational checks
- Handle and resolve problems identified by sys admins or monitoring software. Work with change and problem management tools. Hardware /software fault detection and vendor liaison- Your Role and Responsibilities:

- As ISAN Technical Expert, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance. You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
- Provide L2 and L3 level Storage Management services and product support for various Storage boxes like DS4000/5000/8000, V7000 and XIV, SVC supported storage solutions across various accounts
- Maintain and Lead various storage solutions. Provide L3 Level technical support, guidance and direction for products supported
- Analyze and resolve called out problems. Ensure integrity of supported environment
- Actively and pre-emptively figure out possible faults and causes by the execution of pre-determined health and operational checks
- Handle and resolve problems identified by sys admins or monitoring software. Work with change and problem management tools. Hardware /software fault detection and vendor liaison**Required Technical and Professional Expertise**
- Provide L2 and L3 level Storage Management services and product support for various Storage boxes like DS4000/5000/8000, V7000 and XIV, SVC supported storage solutions across various accounts
- Maintain and Lead various storage solutions. Provide L3 Level technical support, guidance and direction for products supported
- Analyze and resolve called out problems. Ensure integrity of supported environment
- Actively and pre-emptively figure out possible faults and causes by the execution of pre-determined health and operational checks
- Handle and resolve problems identified by sys admins or monitoring software. Work with change and problem management tools. Hardware /software fault detection and vendor liaison**Preferred Technical and Professional Experience**

**Required Education**
- Bachelor's Degree

**Preferred Education**
- Master's Degree

**Country/Region**
- India

**State / Province**
- MULTIPLE

**City / Township / Village**
- MULTIPLE CITIES

**City / Township / Village 1**
- IN_KA_BANGALORE

**City / Township / Village 2**
- IN_TN_CHENNAI

**City / Township / Village 3**
- IN_TG_HYDERABAD

**City / Township / Village 4**
- IN_UP_NOIDA
- Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Other things to know**Primary job category**
- Technical Specialist

**Role ( Job Role )**
- Systems Administrator

**Employment Type**
- Full-Time

**Contract type**
- Regular

**Position Type**
- Early Professional

**Travel Required**
- No Travel

**Company**
- (Y030) Kyndryl Solutions Private Limited

**Is this role a commissionable/sales incentive based position?**
- No