
Rm/srm/ro
3 days ago
Job Title :Relationship officer/ Relationship Relationship/ Sr Relationship
Experience: 2-5 yr
Location: Chenni
Work mode: On site
Qualification - Must be at least Graduate
Notice period: 30-45 days
Primary skills: home loan, Training, coaching and monitoring team performance, loan against property
Maintain relationships with the existing customers and develop network
overall policy and process implementation and monitoring.
*** Key Responsibilities**:
**Sales Leadership**:
- Lead, mentor, and manage the branch sales team to achieve monthly, quarterly, and annual sales targets.
- Conduct training sessions to enhance the team’s knowledge of home loan products and sales techniques.
- Provide regular performance feedback and coaching to team members to drive improvement and meet performance objectives.
**Customer Relationship Management**:
- Build and maintain strong relationships with existing customers, ensuring customer satisfaction and retention.
- Develop a network of potential customers through referrals, networking, and marketing activities.
- Process Implementation & Monitoring:
- Oversee the implementation of sales policies, procedures, and best practices at the branch level.
- Monitor team performance, adherence to policies, and ensure smooth execution of daily operations.
**Business Development**:
- Identify and pursue new business opportunities to drive branch growth.
- Develop strategies to increase market penetration and boost revenue.
**Reporting & Analysis**:
- Provide regular sales reports to senior management on performance, trends, and progress towards targets.
- Analyze market and sales data to identify potential improvements and opportunities.
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