Customer Support Executive-semi Voice

4 days ago

Bengaluru Karnataka, India Digital Orbis Creators LLP Full time

Customer Support Associate Semi voice

Roles and Responsibilities:
Semi voice process (Chat / Inbound calls)

Resolving customers queries and issues related to the products and services via chat or voice platform.

Regular following up with the customer.

Contacting existing customers as well as prospective customers

Maintaining the database of the customers on a regular basis

Obtaining customer information and other relevant data

Suggesting solutions based on customer’s needs and requirements

Proficient in MS Office.

Bachelor’s degree in any stream

At least 1- 2 years of experience required in Customer support Department.

Great interpersonal skills.

Should be well versed in English, Kannada and Hindi.

Strong organizational skills.

Ability to work in a team or individually as and when required.

Ability to manage and handle multiple tasks

Outstanding problem-solving skills

Hard-working individual

Ability to handle pressure

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹28,000.00 per month

Location: Bangalore

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹28,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- Kannada (preferred)

Ability to Commute:

- Bangalore, Karnataka (required)

Ability to Relocate:

- Bangalore, Karnataka: Relocate before starting work (required)

Work Location: In person

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