Customer Support Executive-semi Voice
16 hours ago
Customer Support Associate Semi voice
Roles and Responsibilities:
Semi voice process (Chat / Inbound calls)
Resolving customers queries and issues related to the products and services via chat or voice platform.
Regular following up with the customer.
Contacting existing customers as well as prospective customers
Maintaining the database of the customers on a regular basis
Obtaining customer information and other relevant data
Suggesting solutions based on customer’s needs and requirements
Proficient in MS Office.
Bachelor’s degree in any stream
At least 1- 2 years of experience required in Customer support Department.
Great interpersonal skills.
Should be well versed in English, Kannada and Hindi.
Strong organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks
Outstanding problem-solving skills
Hard-working individual
Ability to handle pressure
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹20,000.00 - ₹28,000.00 per month
Location: Bangalore
**Job Types**: Full-time, Permanent
**Salary**: Up to ₹28,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- Kannada (preferred)
Ability to Commute:
- Bangalore, Karnataka (required)
Ability to Relocate:
- Bangalore, Karnataka: Relocate before starting work (required)
Work Location: In person
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