Customer Executive

2 weeks ago


Kolkata West Bengal, India PepsiCo Full time

Overview:
CE handles single/multiple distributors ranging over different scale of business. They are the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability. The CE will help distributor expand their business by coaching and working with the DB and/or the team of sales representatives. They will be instrumental in resolving market challenges and ensuring incremental business.

**Responsibilities**:
Market
- Delivering Secondary monthly targets and Gross Revenue growth
- Planning routes efficiently to increase productivity
- Increase Net Distribution by increasing number of outlet served
- Increases Weighted Distribution by increasing SKU count in existing outlets
- Ensuring stock availability and Rack Execution as per planogram
- Relationship building in the market to maximize customer satisfaction

Training & Communication
- One-on-One training of PSRs to develop business understanding & sales capability
- Monthly target setting for each salesperson
- Works with salesperson in market to coach them on market execution
- Monitors salesperson performance using regular sales reports
- Communicates incentives and motivates salesperson to achieve targets

Distributor
- Distributor/Hub/Spokes appointment and retirement for territories
- Managing DB health (ROI) by ensuring adherence to Joint Business plan
- Jointly responsible for recruitment and retention of sales representatives
- Minimizing expiry/stales by ensuring FIFO and stacking norms of products
- Tracking correct and timely delivery of orders in the market
- Ensuring food compliance of every distributor
- Facilitating development of distributor on PepsiCo sales competencies

Qualifications:

- Graduate
- Post Graduate preferred
- 2 years of FMCG Experience



  • Kolkata, West Bengal, India Apollo Clinic Full time

    **Urgent vacancy for Customer Relationship Management Executive in Apollo Clinic.** **Name of the position : CRE** **Location : Apollo Clinic Beliaghata** **Years of Experience: 0 to 1 years of experience as Customer Relationship executive.** **Qualification: Minimum Graduation with excellent communication skills in Bengali, English and Hindi.** Pay:...


  • Kolkata, West Bengal, India Recex Full time

    We are seeking enthusiastic and self-motivated to Customer Acquisition Executive join our growing EV Company. As a fresher, you will play a key role in reaching out to potential customers, sharing product information, and generating leads or appointments for our sales team. **Job Title**: Client Acquisition Executive - Fresher **Location**: Hemanta Basu...


  • Kolkata, West Bengal, India Phonepe Private Limited Full time

    We are looking for a motivated and detail-oriented Customer Support Executive to join our team and assist our clients throughout the process of securing funding for their projects from partner banks, such as HDFC and IDBI. As a Customer Support Executive, you will play a vital role in coordinating with clients, collecting necessary documents, and ensuring a...


  • Kolkata, West Bengal, India subhadrajobsconsultancy Full time

    1) Hi, We are having the opening for the Bpo, Its is for the Non voice and Voice process Inbound Voice Process, Work From Office For fresher CTC 14500 and In hand 11 to 12 k for the Voice process For Fresher Ctc would be 18k and 14 to 15k in hand for the Chat process. For Exp. Ctc 18500 and in hand 14 to 15k for the Voice process. For EXp. CTC 22k and...


  • Kolkata, West Bengal, India Web Stars Full time

    **Job Title**: Customer Relationship Executive **Location**: Chinar Park, Kolkata **Experience**: - More than 6 months We are hiring a Customer Relationship Manager to generate leads and schedule appointments through outbound calls. **Responsibilities**: - Make outbound calls to potential customers from the company database - Clearly explain services and...


  • Kolkata, West Bengal, India Kutchina Homemakers Pvt Ltd Full time

    We are hiring for the post of Customer Care Executive for Hindi, Bengali & English Language 9147105962 Pay: ₹11,000.00 - ₹14,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Customer support: 1 year (preferred) - total work: 1 year (preferred) **Language**: - Hindi...


  • Kolkata, West Bengal, India Dewar’s Garage Full time

    **Job Overview**: As a Customer Relationship Executive, you will be responsible for managing relationships with customers and ensuring that they have a positive experience throughout the sales and post-sales process. Your primary goal will be to help CRM to build long-term relationships with customers, and to promote customer loyalty and retention. **Key...


  • Kolkata, West Bengal, India Black Swan Business Setup Services Full time

    **Job description** **Company Name: Black Swan Business Setup Services** **Job Title**: Sr. Customer Care Executive/ Lead Prequalification Executive (Cold Calling) **Location**: New Town, Kolkata **Department**: Business Development / Sales Support/Lead Generation Executive/Customer Care Executive **Reports To**: Sales Manager International BPO Exp...


  • Kolkata, West Bengal, India Dhal Information System Pvt.Ltd.(DIS) Full time

    **Position: Customer Care Executive**: - **IN hand salary - 12600**: - **Location: Kolkata**: - **Experience: Freshers and experienced (both welcome!)**: - **Language: Assamese**: - **Job Type: Onsite** Assist customers with inquiries, concerns, and issues promptly and professionally. Maintain accurate records of customer interactions and...

  • Customer Onboarding

    4 days ago


    Kolkata, West Bengal, India SuperProcure Full time

    **Department** **:Customer Support & Customer Success** **Location** : Kolkata, West Bengal (On site)** **Job Summary** We are looking for an Customer Onboarding & Customer Success - Executive who will be responsible for smooth implementation & onboarding of SuperProcure software in new accounts. The person will also be responsible for existing customer...