Business Developmentto Get Us New Bpo Processes

**Key Responsibilities**:

- **Market Research & Opportunity Identification**:

- Conduct in-depth market research to identify new business opportunities, growth areas, industry trends, and potential clients within target sectors (e.g., specific geographies, verticals, or service lines).
- Analyze competitor activities and market positioning to identify competitive advantages and areas for differentiation.
- **Client Relationship Management**:

- Build and nurture strong, long-lasting relationships with prospective clients, understanding their business challenges and strategic objectives.
- Act as a primary point of contact for new business inquiries, developing tailored solutions that align with client requirements.
- Collaborate with internal teams (e.g., Solutions, Operations, IT) to ensure proposed BPO solutions are comprehensive, competitive, and meet client expectations.
- **Sales Cycle Management**:

- Manage the entire sales cycle from initial lead generation, qualification, proposal development, presentation, negotiation, to contract closure.
- Prepare and deliver compelling sales presentations, proposals (RFPs/RFIs/RFQs), and pitches to C-level executives and key decision-makers.
- Negotiate contract terms and pricing to achieve mutually beneficial agreements and close deals effectively.
- Maintain a robust sales pipeline and accurately forecast sales opportunities using CRM software (e.g., Salesforce, HubSpot).
- **Strategic Contribution**:

- Develop and execute comprehensive business development strategies aligned with company growth objectives.
- Identify potential strategic partnerships and alliances that can expand our market reach and service offerings.
- Provide regular reports and insights on sales activities, market trends, and competitive landscape to senior management.
- **Brand Advocacy & Industry Engagement**:

- Represent [Your Company Name] at industry conferences, trade shows, and networking events to build brand awareness and establish valuable connections.
- Stay abreast of BPO industry developments, emerging technologies (e.g., AI, RPA), and client demands to identify opportunities for service innovation.

**Qualifications**:

- Bachelor's degree in Business Administration, Marketing, Sales, or a related field. MBA is a plus.
- Minimum of [X] years of progressive experience in Business Development or Sales, with a strong focus on the **Business Process Outsourcing (BPO) industry.**:

- Proven track record of consistently meeting or exceeding sales targets and driving significant revenue growth in a B2B sales environment.
- Deep understanding of BPO service offerings (e.g., Customer Service, Tech Support, F&A, HR, ITES, back-office operations) and the value they bring to clients.
- Exceptional communication, presentation, and interpersonal skills, with the ability to influence and build rapport at all organizational levels.
- Strong negotiation and closing skills.
- Demonstrated ability to think strategically, analyze market data, and identify lucrative business opportunities.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite (Word, Excel, PowerPoint).
- Self-motivated, results-driven, and able to work independently as well as collaboratively in a fast-paced environment.
- Willingness to travel as required to meet clients and attend industry events.

**Preferred Skills**:

- Experience selling specific BPO services (e.g., contact center solutions, digital transformation services, back-office automation).
- Familiarity with specific target markets or geographies.

**What We Offer**:

- Competitive salary and a lucrative commission structure based on performance.
- Opportunity to play a pivotal role in the growth of a leading BPO company.
- Collaborative and supportive work environment.
- Professional development and growth opportunities.

**Job Types**: Full-time, Permanent

Pay: ₹14,878.03 - ₹62,172.16 per month

**Benefits**:

- Work from home

Schedule:

- Evening shift
- Monday to Friday

Supplemental Pay:

- Commission pay

**Experience**:

- Business development: 4 years (required)

**Language**:

- English (required)

Work Location: In person