French Customer Service

22 hours ago


Mumbai Maharashtra, India Grace Services Full time

**WE ARE HIRING FOR GRACE STAFFING SERVICES**

Job Title: French Language Customer Service (Voice Process)

Industry: Travel Process

**NOTE**:
**Job Description**:
Grace Staffing Services seeks a skilled French Language Interpreter for our voice process in the travel sector. This position is based in our Thane, Mumbai office and requires on-site presence.

**Responsibilities**:

- Provide accurate interpretation in French and English for travel-related inquiries.
- Ensure high customer satisfaction through effective communication.
- Collaborate with team members to meet quality standards and service level agreements.

**Requirements**:
Language Proficiency:

- French: C1 - C2 level
- English: C3 - C2 level

Qualifications:

- Minimum HSC with 6 months of relevant experience OR fresh graduates with strong French and English skills.

**Experience**:

- Prior interpretation experience preferred but not mandatory.

Interview Process:

- HR Interview
- AMCAT Assessment
- Written Test
- Operations Round

Work Schedule:

- 24/7 rotational shifts
- 2 rotational weekly offs

Key Skills:

- Excellent verbal communication in French and English
- Strong customer service orientation
- Ability to thrive in a fast-paced environment
- Good problem-solving skills and attention to detail

**Benefits**:

- Competitive salary package
- Professional development opportunities
- Supportive work environment

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Overtime pay

Work Location: In person

**Speak with the employer**
+91 9076092248



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