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Customer Service Assistant Insurance

3 weeks ago

Pune District Maharashtra, India 10x Growth Accelerator Full time

Salary: ₹23,000 to ₹40,000 CTC (depending on process and experience)

Key Responsibilities:
Assist customers via multiple channels and resolve their issues.

Deliver accurate product and service information.

Listen to concerns, offer solutions, and ensure follow-up.

Maintain high customer satisfaction through effective communication.

Work with internal teams to handle and escalate complex issues.

Document interactions for continuous improvement.

Skills & Qualifications:
Fluent in English and Hindi, with no MTI or RTI.

Clear and professional communication skills.

Graduate from any field.

Selection Process:
HR Round

Versant 5-6 Certification

Ops Round/ Client Round

Joining Formalities

Pay: ₹23,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person