Compliance Investigator
1 week ago
Remote: India**About Revolut**:
People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 25+ million customers get more from their money. And we're not done yet.
As we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. So far, we have 5000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.
**About the role**:
The Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe Those ninjas work directly with customers to resolve issues and flag potential concerns. Using cutting edge technology, we aim to prevent financial crime in a way the banking world hasn’t seen so far
We're looking for analysts that can use all the tools available to see the bigger picture - someone that can not only identify suspicious activity where apparent, but is also able to ensure we are treating customers fairly.
As the Financial Investigations team plays a crucial role in ensuring Revolut meets its business, legal and regulatory obligations, there might be some changes of schedule in this role outside of standard business hours, including weekend/night/afternoon shifts.
Up for the challenge? Let's get in touch
**What you’ll be doing**:
- Reviewing, investigating and reporting money laundering cases with up to 200 associates
- Reviewing, investigating and reporting money laundering cases for business accounts
- Providing the on-going monitoring and resolving of the formal complaints and Financial Ombudsman Service complaints related to the Financial Investigations’ Unit cases
- Dealing appropriately with the consent refusals following the submission of the SAR
- Acting as a point of contact for law enforcement agencies during criminal investigations that commenced from a submitted SAR
- Acting in accordance with the written policies, procedures, and relevant legislation
- Cooperating with other teams in providing professional and efficient front-line compliance support and seeking to improve the Company’s processes
**What you'll need**:
- Flawless English (min. C1)
- At least a year of experience in Transaction Monitoring or Financial Investigations or 1+ years of experience in AML/DD/KYC
- Excellent communication skills
- The ability to work together with multiple compliance teams
- Multitasking and prioritising skills
- The ability to work well under pressure and tight time frames
- The willingness to work different shifts
**Nice to have**:
- Fluency in any other European language
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