Cyberark Sme

Job Title : CyberArk SME
Location: Pune

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do

Working Flexibly

Hybrid Working

Structured hybrid role:
Introduction:

- In this role, you will be responsible to drive successful delivery and implementation of key enterprise initiatives related to Privileged Identity and Access Management technologies.
- Customer-focused on strong service delivery
- To coordinate security related activities such as scheduled maintenance, upgrade, performance tuning and trouble shooting.
- Decision Making
- Drive Information Security principles and controls

What will you be doing?
- Strong understanding on managing and implement different components of CyberArk Application (VAULT/PVWA/PSM/CCP/AAM/EPM/PSMP/CONJOUR)
- Should have strong knowledge on writing API based scripts to automate activities related to CyberArk.
- Support of system outages, fixes, and enhancements
- Perform trending & root cause analysis of issues
- Support and management of system outages via the published major incident management process.
- Analyse automation failures, identify root cause of failure and work internally/with Vendor to fix the issue.
- Attend Major Incident Management calls related to outages and complex technical issues needing interaction with multiple teams.
- Should be able to take decisions during major incidents, outages on matters related to service degradation and managing communications to impacted stakeholders. Be able to supplement with a rationale for decisions taken.
- Should also has a strong background in Information Security principles and controls.

What we’re looking for:
ï‚- Proven customer service/ liaison skills in dealing with clients and customers at all levels including difficult and demanding stakeholders.
ï‚- Able to quickly absorb and assimilate large amounts of technical and business information to identify the most appropriate course of action to ensure consistent quality
ï‚- Able to work effectively in extreme high-pressure situations where critical service availability is compromised and/ or Barclay’s reputation is at stake
ï‚- Exceptional written communication skills: ability to write ad-hoc and formal reports. This will assume a detailed working knowledge of all Microsoft Office Tools (Word, Excel, PowerPoint, Visio etc)

Skills that will help you in the role:

- Effective Communication skills
- Strong Stakeholder Management
- Business understanding -Investment bank
- Risk and control governance
- Minimum educational qualification - Graduatex'
- Problem Solving
- Analytical skills
- Good understanding of Controls
- Conflict Management

Where will you be working?
Pune

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.