Computer Lab Assistant

1 week ago

New Raj Nagar Ghaziabad Uttar Pradesh, India Schiller School Full time

The Computer Lab Assistant will support the effective operation of the computer lab by assisting students and staff with technical issues, maintaining equipment, and ensuring a conducive learning environment. This role involves troubleshooting hardware and software problems, providing guidance on lab policies, and facilitating a positive experience for all users.

**Key Responsibilities**:
**Technical Support**:

- Assist students and faculty with computer hardware and software issues.
- Provide guidance on using lab resources and software.

**Equipment Maintenance**:

- Monitor the functionality of lab computers and peripherals.
- Perform routine maintenance and updates on lab equipment.
- Report any major technical issues to the appropriate personnel.

**User Assistance**:

- Help users with logging in, accessing software, and navigating systems.
- Conduct orientations for new users on lab policies and equipment.
- Ensure all users adhere to lab rules and regulations.

**Lab Management**:

- Maintain a clean and organized lab environment.
- Monitor usage of computers and equipment to ensure fair access for all users.
- Assist in scheduling and reserving lab space for classes or events.

**Documentation and Reporting**:

- Maintain records of equipment status, maintenance logs, and user feedback.
- Assist in preparing reports on lab usage and technical issues.

**Collaboration**:

- Work closely with faculty and IT staff to enhance lab services.
- Participate in training sessions to stay updated on new technologies and software.

**Qualifications**:
**Education**: Currently pursuing or holding a degree/Diploma in Computer Science, Information Technology, or a related field.

**Communication**: Strong verbal and written communication skills to assist users effectively.

**Customer Service**: Experience in a customer service role is a plus; ability to remain patient and courteous under pressure.

**Organizational Skills**: Ability to manage time effectively and handle multiple tasks simultaneously.

**Experience** : Max: 2yrs of Networking Field in School.

**Timing** : 8:00am to 4:00pm

Pay: Up to ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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