Product Advisor

2 days ago

Wagle Estate Thane Maharashtra, India ixamBee Full time

**About us**:
Job Description for a VIP **Customer Support Role. - Domestic Process**

**Responsibilities**
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support,
- Establishing a positive rapport with all clients and customers via phone.
- Interacting with customers to ensure they have a desirable and shareable experience.

**Requirements**:

- Graduate with 1 year voice experience.
- Communication and thought process has to be good.
- Excellent communication skills.
- Fluent in **English (**Preferable**)**
- Must be comfortable working from the office.
- Need Immediate Joiners
- 45 days Paid Training
- Age Limit - 30 years

**Shift Timings - 5 days working - Male - 6 am - 12 am (any 9 (nine) hours shift) - Rotational Shift**
**Female - 6 am - 8 pm (any 9 (nine) hours shift) - Rotational Shift**

**Job Location : Thane, Wagle West**

**Job Type: Full Time**

**Remuneration: 15,000 to 20,000 (In hand)**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental Pay:

- Performance bonus
- Shift allowance

Application Question(s):

- Do you speak any regional language?

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 16/10/2024

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