Network Admnistrator L2

**Role: Global Network Administrator L2 / L3**

The Global Network Administrator is responsible for ensuring the stability, performance, and security of a complex, hybrid on-premise and cloud environment.

Key responsibilities include network configuration and management, troubleshooting and support, performance monitoring, and documentation and reporting. The role requires a bachelor's degree in a related field or equivalent experience, a minimum of 4+ years as a Network Engineer, hands-on experience with network hardware including WiFi, SDWAN, Routers, Switches, and UCaaS voice. Preferred certifications include CompTIA Network+ and Cisco CCNA with advanced certifications like CCNP being a plus. Highly Motivated Network Administrator with Strong troubleshooting skills, network security understanding, Network Protocols and effective communication are also essential.

Key Responsibilities:

- Network Configuration & Management:

- Install, configure, and maintain local area networks (LANs), Wi-Fi (WLAN) and wide area networks (WANs).
- Manage and configure our Wi-Fi access points and ensure OS is staying up to date and identifying rogue access points and SSIDs
- Support UCaaS voice platform to ensure call quality and stability for our end userso Implement and maintain network protocols, including BGP, TCP/IP, UDP, SNMP, DNS and DHCP- Troubleshooting & Support:

- Diagnose and resolve network-related issues, including connectivity problems, slow network speeds, and network outages.
- Maintain and verify that the out-of-band appliances are properly configured and tested
- Utilize network packet sniffer software utilizing layer 3 mirroring to isolate connectivity issues
- Network Performance Monitoring:

- Monitor network performance and device up-times to ensure high availability and reliability of services.
- Use network monitoring tools, packet captures and network scans to proactively detect and address network performance issues.
- Review Layer 3 MAC and ARP Tables, Spanning-Tree and NetFlow
- Documentation & Reporting:

- Maintain network Standard Operating Procedures (SOP) and supporting documentation,including network diagrams, IP address schemes, configurations, and change logs.
- Update network interface descriptions for all Servers and critical devices on the network, to ensure rapid identification and resolution during outages
- Prepare regular reports on network performance, incidents, and improvements for management.

**Required Skills**:

- Experience in local area networks (LANs), Wi-Fi (WLAN) and wide area networks (WANs)
- Experience in SDWAN architectureo Experience in High Availability and Business Continuity methodologies
- Experience with Voice solutions. UCaaS experience is a plus
- Knowledge of DHCP and DNS protocols
- Good understanding of network security practices.
- Good troubleshooting, isolation techniques and problem-solving skills.
- Ability to communicate ideas in both technical and user-friendly language to collaborate with team members and end-users.
- Effectively prioritize and execute tasks during high-level outages
- analytical and troubleshooting skills a plus.

Qualifications:

- Bachelor’s degree in Computer Science, Information Technology, Network Engineering, or related field (or equivalent experience).
- Minimum of 4+ years of experience in a Network Infrastructure role
- Hands-on experience with network hardware, such as routers, switches, wireless access points and VoIP/UCaaS solutions
- Proven experience with troubleshooting principles, methodologies, and issue resolution techniques for network infrastructure.
- Good knowledge of networking protocols (BGP, TCP/IP, UDP, DNS, DHCP, etc.) and network monitoring tools.
- Preferred CompTIA Network+, Cisco CCNA, or similar networking certifications
- Cisco Certified Network Professional (CCNP) or equivalent advanced certifications is a plus

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Willingness for rotational shift?
- Your Current Salary?
- Your Expected Salary?
- Your Official notice period?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Network support: 4 years (preferred)

**Language**:

- English (preferred)

**Location**:

- Noida, Uttar Pradesh (preferred)

Work Location: In person

Expected Start Date: 20/03/2025