Service Advisor

4 days ago

Memnagar Ahmedabad Gujarat, India Oceanic Motors (Ahmedabad) LLP Full time

**Key Responsibilities**:

- Greet customers, understand their vehicle service needs, and document job requirements.
- Provide accurate service estimates, timelines, and cost breakdowns.
- Communicate technical information to customers in an easy-to-understand manner.
- Coordinate with workshop staff to ensure timely completion of services.
- Conduct follow-ups with customers regarding service progress and completion updates.
- Explain service details, invoices, and additional recommendations to customers upon delivery.
- Handle customer feedback and resolve minor issues to maintain satisfaction.
- Promote value-added services and maintenance plans, supporting revenue growth.
- Maintain accurate service records and ensure proper documentation for warranty claims.
- Ensure customer satisfaction scores (CSI) remain consistently high through exceptional service delivery.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

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