Enterprise Solutions Architect

**Company Overview**:
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

**Job Overview**:
**About Us**:
We are a leading IT services and consulting firm at the forefront of **digital transformation**, **AI-driven innovation**, and **enterprise modernization**. Our mission is to empower global organizations with scalable, future-ready solutions that drive business outcomes.

**Job Summary**:
We are seeking a seasoned **Enterprise Architect** with a strong track record of **client-facing solutioning**, **technology roadmapping**, and leading **digital transformation initiatives**. This individual will work closely with clients and internal teams to align business objectives with modern technology solutions — including **AI, cloud, data platforms, SaaS, PaaS, IaaS, and enterprise systems**.

**Key Responsibilities**:

- Engage directly with enterprise clients to understand business goals, IT landscapes, and transformation challenges.
- Lead the creation of **enterprise-wide technology roadmaps** that align with digital strategy and future-state architectures.
- Where appropriate, describe hybrid architectural options (SaaS, PaaS, custom code) to meet unique digital transformation requirements.
- Architect end-to-end solutions leveraging **cloud, AI/ML, data analytics, integration platforms**, and legacy modernization.
- Support the **pre-sales process** by designing innovative solutions, crafting proposals, presenting to stakeholders, and contributing to RFP responses.
- Serve as a **strategic advisor** to CxO-level executives and technical stakeholders.
- Ensure architectural integrity across all initiatives, balancing business, technical, and operational considerations.
- Collaborate cross-functionally with engineering, product, and consulting teams to ensure solution feasibility and scalability.
- Stay up to date with emerging technologies and industry trends to provide thought leadership and innovation guidance.

**Technical Expertise**:

- ** AI/ML & GenAI**:

- Hands-on with AI/ML platforms (SageMaker, Azure ML, Vertex AI) and GenAI solutions using LLMs (e.g., GPT, Claude, PaLM)
- Experience with RAG architectures, prompt engineering, vector databases (Pinecone, FAISS), and enterprise use cases (e.g., AI assistants, intelligent search)
- Strong grasp of MLOps, model lifecycle, and ethical AI practices
- ** Cloud & Application Architecture**:

- Deep expertise in AWS, Azure, or GCP
- Cloud-native design using Kubernetes, containers, serverless, and APIs
- Experience modernizing legacy systems and building microservices
- ** Integration & DevOps**:

- Proficient in API gateways, event-driven architectures (Kafka, Pub/Sub)
- Skilled in CI/CD, Infrastructure as Code (Terraform, CloudFormation), and DevSecOps
- ** Security & Compliance**:

- Enterprise security architecture (IAM, encryption, zero trust)
- Familiar with GDPR, HIPAA, SOC 2 compliance standards
- ** Frameworks & Tools**:

- TOGAF, Zachman, ArchiMate, Lucidchart, Sparx EA

**Required Qualifications**:

- 10+ years of experience in IT architecture, with at least 5 years in an **Enterprise Architect** or similar strategic role.
- Proven experience working in **client-facing roles**, particularly in **consulting or services environments**.
- Demonstrated experience **solutioning large-scale deals**, ideally including digital transformation and AI-driven use cases.
- Deep understanding of **cloud platforms** (AWS, Azure, GCP), **AI/ML**, **data architecture**, and modern integration patterns (APIs, microservices, event-driven).
- Strong communication and presentation skills, with the ability to influence stakeholders at all levels.
- Experience working in industries such as financial services, healthcare, manufacturing, or retail is a plus.
- TOGAF, Zachman, or other architecture framework certifications are a plus.

**Preferred Qualifications**:

- Experience with **AI/ML platforms and tools**, including GenAI, NLP, and MLOps.
- Background in Agile/DevOps environments with an understanding of delivery methodologies.

**Why Join Us**:

- Work on cutting-edge digital and AI transformation projects with Fortune 500 clients.
- Collaborate with a team of passionate technologists and strategi