Battery Charger

7 days ago

Sikandar Agra Uttar Pradesh, India Maya Autotech Full time

Job Title: Battery Charger - Piaggio EV Auto

Location: Agra

About Maya Autotech:
Maya Autotech is a leading dealership specializing in the distribution and servicing of Piaggio EV Auto vehicles. We are committed to promoting sustainable urban mobility solutions and providing exceptional customer service.

**Job Description**:
As a Battery Charger for Piaggio EV Auto at Maya Autotech, you will play a crucial role in ensuring customer satisfaction through effective charger management and support. You will be responsible for overseeing charger claims and processes, maintaining accurate records, and liaising with customers and Piaggio representatives to resolve issues promptly.

Key Responsibilities:
Manage charger Claims: Process charger claims accurately and efficiently, ensuring compliance with Piaggio’s charger policies and guidelines.

Customer Support: Act as the primary point of contact for customers regarding charger -related inquiries and issues. Provide timely and courteous assistance to resolve concerns and maintain customer satisfaction.

Documentation and Reporting: Maintain detailed records of charger claims, repairs, and customer interactions. Generate reports as required to track charger performance and trends.

Collaboration: Work closely with the service department, parts team, and Piaggio representatives to coordinate warranty repairs and ensure seamless communication throughout the process.

Quality Assurance: Monitor and assess charger repairs to ensure they meet Piaggio’s quality standards and specifications.

Continuous Improvement: Identify opportunities for process improvements in charger management and customer service delivery. Implement best practices to enhance efficiency and effectiveness.

Qualifications:
Education: Diploma ,Bachelor’s degree in Business Administration, Automotive Engineering, or a related field preferred.

Experience: Prior experience in charger management, preferably within the automotive or electric vehicle industry. Familiarity with Piaggio vehicles or similar EV auto brands is a plus.

Technical Skills: Proficiency in using charger management systems and tools. Strong analytical skills to assess charger data and trends.

Communication: Excellent verbal and written communication skills. Ability to interact professionally with customers and internal stakeholders.

Organizational Skills: Strong attention to detail and organizational abilities to manage multiple charger claims and tasks simultaneously.

**Benefits**:

- Competitive salary based on experience.
- Opportunity to work with a dynamic team in the growing electric vehicle sector.
- Training and career development opportunities.

How to Apply:
Join Maya Autotech in shaping the future of urban mobility with Piaggio EV Auto. We look forward to welcoming a dedicated professional to our team**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 26/06/2025

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