Process Coordinator

12 hours ago


Kolkata West Bengal, India FINPLUS ADVISORY SERVICES PRIVATE LIMITED Full time

Key Responsibilities
- **Coordination and Follow-Ups**: Manage internal and external follow-ups, ensuring seamless coordination and execution of tasks across departments and with external partners.
- **Data Verification**: Verify that all required data is collected and accurate, addressing any discrepancies promptly.
- **Process Tracking**: Monitor every step of operational processes, identifying where work is delayed, stuck, or deviating from the plan.
- **Issue Identification and Follow-Up**: Politely follow up with the relevant person when issues arise, reminding them of pending tasks or responsibilities.
- **Problem Resolution**: Identify the appropriate person to resolve process-related issues and escalate when necessary.
- **Help Ticket Management**: Raise help tickets for issues requiring intervention and confirm with the responsible party (Doer) that the problem is resolved.
- **Corrective Action**: Consult with management (Pragati & Mohit Daulatramani or designated supervisor) if corrective actions are needed to address process deviations.
- **Process Auditing**: Act as the auditor of all processes, ensuring compliance with company standards and procedures.
- **Team Monitoring**: Oversee the activities of team members to ensure tasks are being performed as expected.
- **Timely Execution**: Ensure all work is completed on time, proactively addressing bottlenecks to maintain project schedules.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person


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