
Front Office Executive
3 days ago
We are seeking a highly organized, communicative, and versatile Front Office Staff member to join our multi-specialty hospital team.
- **Key Responsibilities**_:_
1. _Patient Billing_:
- Prepare and process billing for OP and IP patients accurately.
2. _Surgery Package Communication_:
- Clearly explain available surgery packages to patients and their families.
- Provide transparent information on the cost, inclusions, and payment options.
- Assist in coordinating insurance claims.
3. _Appointment Coordination_:
- Schedule and confirm appointments for patients with doctors across various specialties.
- Ensure appointments are managed efficiently, adhering to set timeframes.
4. _Patient and Doctor Relations_:
- Maintain a cordial and professional relationship with doctors and patients.
- Provide excellent customer service by addressing patient inquiries and concerns promptly.
5. _Pharmacy Assistance_:
- Provide support to the pharmacy department during busy periods, ensuring timely processing of prescriptions and patient needs.
6. _Additional Skills_:
- Proficiency in using hospital management software for billing and patient record maintenance.
- Strong communication and interpersonal skills, with the ability to handle sensitive information discreetly.
- Ability to multitask and prioritize in a fast-paced environment.
- Attention to detail, accuracy in data entry, and proactive problem-solving.
- Maintain a cordial relationship with staffs of other departments.
Pay: ₹8,000.00 - ₹20,000.00 per month
**Benefits**:
- Flexible schedule
- Leave encashment
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Work Location: In person
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