PMO

3 days ago

Guindy Chennai Tamil Nadu, India Congruent Global Full time

The PMO oversee and manages the full life cycle of the project governance processes and ensures all team members uphold the standards.

Core responsibilities of this role will include focusing on high-level program management support, coordination of documentation for individual work streams, and operational management assistance for the project team’s implementation efforts.

**Must have Skills**
- Exceptionally well organised.
- Exceptional documentation and reporting skills.
- Very good interpersonal and communication skills with stakeholders with the ability to remain firm but at the same time remaining polite.
- Skilled with MS office and generic PM tools.
- An eye for detail and ability to foresee risks.
- A reasonable knowledge on all process models and the project life cycle.

**Nice to have Skills**
- Experience in Project/Program management.
- Working experience on financial domain.

**Profile expectations**
- Support the overall strategy and objectives for the assigned client’s implementation program; work with the several project team(s) to establish plans and outputs from each work stream.
- Support the programme manager and Sponsor in the collation of Steering packs.
- Prepare and present backlog and roadmap proposals.
- Daily program governance from an output collation perspective throughout the life of the client engagement.
- Provide focused support for all programme artefacts.
- Provide focused support relating to the management risks and issues together with identifying mitigation options and follow these options up with workstream leads in order to gain consensus.
- Support the management program-level communications with the Programme Manager and Sponsor.
- Work closely with the multiple workstreams in tracking progress and provide updates on any changes in strategy or priorities.
- Report to the Programme Manager on the progress of individual work streams and the overall program.
- Help prepare operational/executive weekly/monthly/ad-hoc program dashboards for all supported functions.
- Plan, coordinate and support the development of measurement systems and management reports including KPIs, balanced scorecards, and dashboards; develop specialised reports as needed.
- Ensure the delivery of exceptional customer service.
- Relationship management, effective communication at all levels, and the ability to be a change agent are key to this position.

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