Loan Officer

15 hours ago

Hyderabad, India Cretal Solutions Private Limited Full time

Department: Lead Management System (LMS) Role/Functional Area: Tele Sales / Outbound Telecalling Experience: 0.6 months -5 years Language Fluency: English + Telugu or Tamil or Hindi is mandatory Roles & Responsibilities: - Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan. - Converting a suspect to a prospect. This involves the following: - Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours. - This will also involve making calls at different times in order to achieve success. - Need analysis - Eligibility profiling - Setting up an appointment - Follow up with the prospect post every meeting with the sales officer until conclusion - Basis feedback from the prospect, seek interventions from the senior sales resource or by your own-self in satisfying customer needs with the objective of converting the prospect to a customer. - Responsible for conversion of suspects to prospects to customers. - Provide support to the sales team in increasing conversions by: - Prompt calling to all suspects / prospects - Timely follow up with all prospects - Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performance - Responsible for complete knowledge of company products and policies as well as those of competition. - Responsible for quality of the conversation, which entails the following: - Accuracy - Product Knowledge - Appraisal Skills - Punctuality & TOS - TAT commitments - Ability to handle objections. - Updating the software. One must capture their conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where they left off. - Generating References: The quality of conversation and ability to connect with the customer is also reflected in the number of references that they generate. - Providing market feedback to the supervisor: It is important to share with one’s supervisor any trends that one comes across whilst speaking to a prospect. Examples could be objections from prospects regards the processing fee being charged by us vis-à - vis the same being charged by a specific competitor. communication skills & at least 0.6months tele-calling experience - Relevant work experience in sales, marketing, promotions or telemarketing **Job Types**: Full-time, Regular / Permanent Pay: ₹200,000.00 - ₹500,000.00 per year **Benefits**: - Health insurance - Leave encashment - Life insurance - Provident Fund Schedule: - Day shift - Monday to Friday Supplemental pay types: - Performance bonus Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1 year (preferred) **Speak with the employer** +91 6360930460 - Health insurance

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