Client Service Representative
1 week ago
**ROLES AND RESPONSIBILITIES**
- Take ownership of customer issues
- Troubleshoot problems and see them through to resolution
- Escalate unresolved issues to the appropriate internal teams
- Collect prompt and accurate feedback from customers
- Document knowledge in the form of solution articles
- Establishing relationships with the clients of the company.
- Attending meetings with clients or interacting with them via telephone or written communication.
**REQUIRED EXPERIENCE, SKILLS AND QUALIFICATIONS**
- Good Communication skills
- Go-getter attitude
- Should be able to face challenges
**Job Types**: Full-time, Regular / Permanent
**Salary**: Up to ₹400,000.00 per year
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Night shift
- US shift
**Experience**:
- total work: 1 year (preferred)
Work Location: One location
**Salary**: ₹15,000.00 - ₹30,986.71 per month
**Benefits**:
- Food provided
- Health insurance
Schedule:
- Monday to Friday
- Night shift
Ability to commute/relocate:
- Sahibzada Ajit Singh Nagar,, Mohali - 160066, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
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