
Customer Service Representative
2 weeks ago
Company Overview
- We are BYKOLOGY and we’ve been manufacturing top of the line aftermarket accessories for Superbikes here in SAS NAGAR (MOHALI), PB since 2016.
The idea that we believe in is to provide products that are ethically designed and manufactured, keeping in mind the utility of the product, safety of the rider and overall looks of your dream machine while keeping the costs in check.
We love bikes and we are passionate about creating innovative designs. From products like custom handlebars to match the persona of the rider to crash guards and sump protectors for overall safety of the machine and the rider.
We pride ourselves on our dedication to meeting and exceeding the needs of our clients, and we are currently seeking motivated individuals to join our dynamic team as Customer Service Representatives.
**Job Description**:
**Responsibilities**:
Providing accurate information about our products/services, pricing, and promotions.
Resolving customer complaints and issues efficiently and effectively.
Processing orders, returns, and exchanges accurately.
Maintaining a high level of product knowledge to effectively address customer queries.
Collaborating with other departments to ensure seamless customer experiences.
Following up with customers to ensure satisfaction and resolve any outstanding issues.
Keeping detailed records of customer interactions and transactions.
Identifying and escalating priority issues to appropriate channels for resolution.
Continuously seeking opportunities to improve processes and enhance the overall customer experience.
**Requirements**:
**For Fresher**:
High school diploma or equivalent.
Excellent communication skills, both verbal and written.
Strong interpersonal skills and a friendly, customer-oriented attitude.
Ability to multitask and prioritize tasks effectively.
Basic computer skills and proficiency in Microsoft Office Suite.
Willingness to learn and adapt in a fast-paced environment.
**For Experienced**:
Previous experience in a customer service role preferred.
Proven track record of meeting or exceeding customer service targets.
Strong problem-solving skills and the ability to think critically.
Familiarity with CRM systems and customer service software.
Ability to remain calm and composed under pressure.
Flexibility to work in shifts, including evenings, weekends, and holidays.
**Benefits**:
Competitive salary commensurate with experience.
Opportunities for career growth and advancement.
Ongoing training and development programs.
Positive and supportive work environment.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Application Question(s):
- Are you comfortable with Mohali Location?
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Work Location: In person
-
Customer Service Representative
1 week ago
Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Teleperformance Full time**Teleperformance **is immediately hiring for the role of **Customer Support Executive** **Work Location**: Bestech business towers, Mohali 160066 **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role is a plus. - Customer...
-
Customer Service Representative
2 weeks ago
Sahibzada Ajit Singh Nagar, Ludhiana, Punjab, India Teleperformance Full timeGreetings for the day! **Teleperformance **is immediately hiring for the role of **Customer Support Executive** **Work Location**: Bestech business towers, Mohali 160066 **Shifts**:Rotational shifts **Responsibilities**: - Providing exceptional customer support experience to the customers over the phone. - Previous experience in a customer support role...
-
Customer service representative
2 days ago
Sahibzada Ajit Singh Nagar, India TP Full timeAbout the Company Teleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. About the Role We're hiring Customer Service Representatives for our premium process at...
-
Customer Service Representative
7 days ago
Sahibzada Ajit Singh Nagar, India TP Full timeAbout the Company Teleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. About the Role We're hiring Customer Service Representatives for our premium process...
-
Customer Service Representative
6 days ago
Sahibzada Ajit Singh Nagar, India TP Full timeAbout the Company Teleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence. About the Role We're hiring Customer Service Representatives for our premium process...
-
Customer Service Representative
6 days ago
Sahibzada Ajit Singh Nagar, India TP Full timeAbout the CompanyTeleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.About the RoleWe're hiring Customer Service Representatives for our premium process at Teleperformance!...
-
Customer Service Representative
7 days ago
Sahibzada Ajit Singh Nagar, India TP Full timeAbout the CompanyTeleperformance is a global leader in customer experience, dedicated to providing exceptional service and support to our clients. Our mission is to enhance customer satisfaction through innovative solutions and a commitment to excellence.About the RoleWe're hiring Customer Service Representatives for our premium process at Teleperformance!...
-
Healthcare Customer Service Representative
2 weeks ago
Sahibzada Ajit Singh Nagar, Mohali, Punjab, India TTEC Full timeHealthcare Customer Service Representative - English Voice **Healthcare** Insurance Customer Service Representative - English Voice** Your potential has a place here with TTEC’s award-winning employment experience. As a **Customer Service Representative - Voice**, you’ll be be part of bringing humanity to business. Our employees have spoken their voices...
-
Looking For Customer Service Representative
7 days ago
Sahibzada Ajit Singh Nagar, India Primefox Infotech Full timeJob Opening: Process Associate at Primefox InfotechLocation: Sector 74, Mohali (Work from Office)Working Hours: Fixed Working Hours (Night Shift),Fixed: Saturday/Sunday OffPrimefox Infotech is looking for enthusiastic FEMALE candidates to join our lead generation team as a Process Associate. If you have a passion for communication and are motivated to excel,...
-
Customer Service Representative
2 weeks ago
Bhai Randhir Singh Nagar, Ludhiana, Punjab, India Grow up service Full time**Salary 25-30k** **Location Near keys hotel, ludhiana** **Timing 9:30 to 6:30** **non chargeable profile** **Must have experience customer relationship, Service sector sales, clients handling and sales** **Exp 3-5 years** **Grow up service** **Salary**: ₹25,000.00 - ₹30,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly...