Bpo Executive

4 days ago

Thane, India Sasa international Full time

The primary role of the BPO employee is to handle calls from customers and clients. Then, after that, catering to customers’ needs and resolving the issue.
- They should be open to all types of questions and quick in learning new things.
- Customer Service Manager
- They supervise the team leaders and training managers. They are most likely to establish policies to support customers. They also need to make sure the demands of the customers are met.
- Team leader
- They are responsible for managing various tasks. For example, they need to ensure that there are enough people to cater to the customers’ needs. They also handle angry customers and provide them with solutions.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹16,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Life insurance

Schedule:

- Day shift
- Evening shift
- Morning shift

Supplemental pay types:

- Joining bonus
- Quarterly bonus
- Shift allowance

Ability to commute/relocate:

- Thane, Mumbai - 400708, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

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