Looking for Customer Care Executive

1 day ago

Jodhpur, India Pharmaculture Healths Pvt. Ltd. Full time

**Roles and Responsibilities**
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Requirements**:

- A bachelor’s degree in administration or related field.
- Both Fresher and Experienced can apply
- Good interpersonal and written and oral communication skills.
- Computer skills.

**Job Types**: Full-time, Fresher, Internship, Regular / Permanent

**Salary**: Up to ₹15,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Speak with the employer**

+91-XXXXXXXXXX

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