Desktop Technician I

1 day ago

Bengaluru, India Mouser Electronics Full time

**JOB DESCRIPTION**
**Title: Desktop Technician I**
**Location: Bengaluru, India**

**ACCOUNTABILITIES & ESSENTIAL FUNCTIONS**
- Assist all users with any logged IT related incident when called upon
- Accurately record, update and document requests using the IT service desk system
- Escalate incidents and requests to other support teams as necessary
- Install and configure new IT equipment
- Perform software and hardware upgrades
- Support printers, copiers, and scanners
- Maintain good verbal communication skills; communicate effectively with technical and non
- technical colleagues at all levels in the organization
- Attend internal training as necessary to keep up to date with the latest technology and internal processes(system)
- Exhibit a flexible approach to working on a rotational basis and provide necessary cover where needed
- Work within the relevant legislation, policies, and procedures

**SKILLS & CERTIFICATIONS**
- Working knowledge of Microsoft Windows and Mac client operating systems
- Knowledge of ticketing tools, Citrix, MS Office, Active Directory, and VPN
- Knowledge of printers, scanners, and copiers
- Knowledge of networking systems
- Excellent IT skills and computer literacy
- General hardware and software troubleshooting skills
- Able to communicate effectively in a professional manner on the phone, in writing and in person
- Able to prioritize, manage and perform under pressure to meet SLA’s
- Knowledge and adherence of customer service best practices

**EDUCATION & EXPERIENCE**
- Bachelor’s degree in Computer Science
- Previous experience of working in an IT support

Category :IT/IS

Mouser is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  • Backup Desktop Support Technician

    2 weeks ago

    Marathahalli, Bengaluru, Karnataka, India Human Capital Full time

    Hi We are looking for Backup Desktop Technician to Join our ( INSTALL, MOVE, ADD AND CHANGE SERVICE) Team. **Job Role**: - Replace outdated desktops/monitors with new equipment - Arrange systems, ensuring full functionality - Organize cabling for a clean, professional appearance (including cable dressing with Velcro) Location: Kadubeesanahalli Work...

  • Deskside Support Technician

    3 days ago

    Bengaluru, Karnataka, India Devolyt Technologies Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    J O BD E S C R I P T I O NJob Title:Business Card Title:Reports to: FLSA Status:Deskside Support TechnicianDeskside Support TechnicianRegional Service ManagerNon-exemptDepartment:Department/ Sub. Dept.Location: Date:TBDOnsite (Client Location)November 2021Job Summary:The Deskside Support Technician will provide comprehensive technical support for the...

  • Laptop Technician

    2 weeks ago

    JP Nagar, Bengaluru, Karnataka, India SHABARI Full time

    **We’re Hiring - Laptop / Desktop Repair Technicians!** **Company**: Leading Electronics Manufacturing & Service Company - **Bangalore** **Open Positions**: **1 Laptop / Desktop Repair Technician** **2 Chip-Level Repair Technician / Engineer** **Experience: 1 - 10 Years** **Qualification: PUC / ITI / Diploma / BE / Any Degree (Relevant Field)** -...

  • IT Helpdesk Technician

    2 weeks ago

    Bengaluru, India AMETEK, Inc. Full time

    The IT Helpdesk Technician will complement the IT team in the Bengaluru, Karnataka, India offices and provide Level I technical support to our business users. Our company is a leader in its field and one of the most positive cultures around the area. This position will support all of our US based and some global offices. We are looking for great...

  • Technician I

    3 days ago

    Bengaluru, Karnataka, India Four Seasons Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...

  • Desktop Engineer

    3 days ago

    Bengaluru, Karnataka, India Mouser Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    DescriptionWork alongside the Leads and Managers to help define technical processes.Create technical documentation to provide consistent guidelines. Work to improve the overall end user experience regarding their technical needs, including hardware and software.Act as a technical escalation point to Desktop Technician roles.Technically oversee the...

  • Desktop Support Technician

    2 weeks ago

    Bengaluru, India Expertiz Full time

    Job Description We are seeking a dedicated Desktop Support Technician to provide essential first and second-level application and hardware support to both internal users and external clients. This role is crucial for ensuring the smooth operation of our multimedia platforms by efficiently resolving technical issues, maintaining system performance, and...

  • Laptop Repair Technician

    2 weeks ago

    Bengaluru, Karnataka, India Secure service plus Full time

    **We’re Hiring - Laptop / Desktop Repair Technicians!** **Company**:Secure Service Plus, Electronic City**- **Bangalore** **Laptop / Desktop Repair Technician** **Experience: 1 - 5 Years** **Qualification: PUC / ITI / Diploma / BE / Any Degree (Relevant Field)** - Diagnose, troubleshoot, and repair laptops and desktops. - Perform chip-level repair,...

  • End User Support Technician

    2 weeks ago

    Bengaluru, India Ensono Full time

    Desktop support technician specializing in the support of Apple Mac based systems, related software and peripherals. Experience with integration of Mac based systems into a Windows based corporate environment is a must. Experience with products such as Casper and Centrify is highly desired.

  • Backup Desktop Support

    3 days ago

    Marathahalli, Bengaluru, Karnataka, India Human Capital Full time

    Hi We are looking for Backup Desktop Technician to Join our ( INSTALL, MOVE, ADD AND CHANGE SERVICE) Team. Job Role: *. Replace old desktops/monitors with new ones *. Arrange systems, ensuring full functionality *. Organize cabling for a clean, professional appearance (including cable dressing with Velcro) Address: - Prestige Tech Park Rd,...