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Customer Care Executive-female
3 weeks ago
Hi
Greetings from 18 Steps Consultants
Our client, one of the fast-growing Trading companies, its business fields like retail chain of stores; looking for:
Position**:Customer Relationship Executives**
No. of Positions: 4
Job location: Kondotty, Malappuram, Vengara, Kottakkal (Malappuram District, Kerala)
Experience: 0-4 years proven experience
Education: Bachelor's degree and above
Food and Accommodation: Yes
Gender: Female
Age: Max. 35 years
**Responsibilities**:
- Managing incoming calls and customer service inquiries
- Generating sales leads that develop into new customers
- Identifying and assessing customer needs to achieve satisfaction
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
**18 Steps Consultants do not demand or accept money from Job Applicant(s).**
**Salary**: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Malappuram, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Language**:
- Malayalam (required)
- English (required)
Work Location: In person
**Speak with the employer**
+91 8075424946