Customer Care Executive-female

2 days ago

Malappuram, India 18 Steps Full time

Hi

Greetings from 18 Steps Consultants

Our client, one of the fast-growing Trading companies, its business fields like retail chain of stores; looking for:
Position**:Customer Relationship Executives**

No. of Positions: 4

Job location: Kondotty, Malappuram, Vengara, Kottakkal (Malappuram District, Kerala)

Experience: 0-4 years proven experience

Education: Bachelor's degree and above

Food and Accommodation: Yes

Gender: Female

Age: Max. 35 years

**Responsibilities**:

- Managing incoming calls and customer service inquiries
- Generating sales leads that develop into new customers
- Identifying and assessing customer needs to achieve satisfaction
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.

**18 Steps Consultants do not demand or accept money from Job Applicant(s).**

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Malappuram, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- Malayalam (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 8075424946

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