Customer Service Associate

2 weeks ago

Mansarovar Jaipur Rajasthan, India Venture Quest Full time

**Key Responsibilities**:

- Assist customers with product information, troubleshooting, and resolving issues.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Collaborate with other departments to escalate and resolve complex issues.
- Provide feedback to management on recurring customer concerns and potential improvements.
- Stay updated on product knowledge and company policies to effectively assist customers.

**Qualifications**:

- Excellent English communication required.
- Undergraduate/Graduate/Post Graduate preferred.
- Previous experience in customer service or support role is a plus.
- Should be comfortable in rotational shifts/Night shifts mostly.
- Should be a immediate joiner.

Pay: ₹11,000.00 - ₹32,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Ability to commute/relocate:

- Mansarovar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Should be a immediate joiner:
**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)

Shift availability:

- Night Shift (required)

Work Location: In person

**Speak with the employer**
+91 8869058612

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