Room Service Trainer

3 days ago

Chennai Tamil Nadu, India Kings Cornerstone International College Full time

**Key Responsibilities**:

- Deliver engaging, industry-relevant training sessions specifically focused on **Room Service operations**, aligned with TAFE NSW and Australian VET standards.
- Train learners in key areas such as order taking, tray setup, trolley service, in-room dining etiquette, guest communication, upselling techniques, and service protocols.
- Supervise and mentor students during **practical Room Service simulations**, ensuring strong skill development in food delivery, sequence of service, hygiene, and safety compliance.
- Provide continuous feedback to support learner growth and improve practical performance and employability skills.
- Contribute to curriculum enhancement by sharing industry insights, updated practices, and international hospitality trends related to in-room dining operations.
- Maintain high levels of learner engagement through interactive training methodologies, demonstrations, and hands-on practice.
- Support academic processes such as assessment planning, competency evaluation, documentation, and student development as required under the Australian VET framework.

**Requirements**:
**Requirements**:
**Educational Qualification**:

- Minimum **Diploma in Hospitality Management** or an equivalent/higher qualification in Hospitality or Hotel Management.

**Industry Experience**:

- Minimum **three (3) years of post-qualification industry experience** in the hospitality sector.
- Experience must specifically include **Room Service / In-Room Dining operations** in hotels or similar establishments.
- Experience must have been gained **within the last five (5) years** to meet industry currency requirements.

**Training & Teaching Credentials**:

- Prior experience in training or delivering Vocational Education and Training (VET) programs is preferred.
- Strong understanding of training delivery methodologies aligned with the **Australian VET sector**.

Hold a **TAE qualification**, or
Be currently undertaking the TAE, **especially if they already possess other relevant teaching/training credentials**.

**Professional Commitment**:

- Strong commitment to ongoing professional development to maintain industry relevance and training competency.
- Willingness to stay updated with global hospitality standards, especially those related to Room Service and guest experience.

**Preferred Qualities**:

- Passion for teaching, student engagement, and practical skills training.
- Exposure to or experience with **international Room Service standards** (TAFE/Australian VET preferred).
- Excellent communication skills, guest-service etiquette, and ability to mentor diverse learners.
- Strong presentation, interpersonal, and organizational skills, with a learner-centric approach.

**Benefits**:
**Training & Support**:

- Teaching certification and ongoing professional development will be provided.
- Mentorship from senior faculty and structured OJT.

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