Customer Service Professional

2 weeks ago

Hyderabad, India Siemens Full time

Smart infrastructure from Siemens makes the world a more connected and caring place - where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low
- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.

Would you like to be part of a team that is passionate about breaking new ground, developing itself and to further expand in defined core markets?

**We don't need superheroes, just super minds**

capable products.
- Must be expert in commissioning of Simocode on various communications protocols.
- Must have elementary knowledge in network validation, profibus and modbus cable routing
- Must be having 3-4 years of service experience on EP products
- Should be expert in ACB servicing and troubleshooting
- To provide service support to customer at a short notice & ensure customer delight
- Handling of service business portfolios ( Service contracts, retrofit, spare parts, repairs)
- Monitoring of service KPIs.
- To provide lead generation to service sales team for business growth
- To monitor and take actions on AMCs, open calls, escalated cases, service business targets
- Compliance to EHS and statutory requirements during site execution.

**Organization**: Smart Infrastructure

**Company**: Siemens Limited

**Experience Level**: Experienced Professional

**Full / Part time**: Full-time

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