Naps - Cbs

- TelemarketingAP & TS-
Posted On
- 13 Nov 2025
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End Date
- 30 Nov 2025
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Required Experience
- 0 - 1 Years
Basic Section-
- New Job Title
- No. Of Openings
- 4- BAND
- NAPS- Grade
- Level A- Designation
- Trainee Service Officer- Campus/Non Campus
- Employment Type
- Requisition Type
- New- Employee Category
- TAT
- 15- Closing Date
- 30 Nov 2025- Organisational-
- Company
- Matrimony.Com- Business Unit
- MM-CBS- Department
- Telemarketing- Sub Department
- Telemarketing- Country
- India- Region
- AP & TS- State
- Telangana- City
- Secunderabad- Working Location
- Secunderabad- Industry
- Functional Area
- Role
- Skills-
- Skill- TELECALLER- Minimum Qualification- GRADUATION-
- Job Description- ** Role Overview**:

- The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.
- **
Key Responsibilities**- Responsible for making outbound calls and regular follow up on leads assigned.
- Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
- Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
- Explaining the product features in detail and how to use the packages.
- Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
- Address all the issues / grievances of customers and provide the right customer experience. Capture the insights from customer interactions and
- it with the internal team.
- Strictly adhere to the process requirements-
- **
Skill and Competencies required**:

- **Functional**- Business Knowledge Process Knowledge
- Product Knowledge
- Customer Orientation
- Language skills - English / Regional language
- Telemarketing / Selling Skills
- Basic computer skills - MS Excel, Word