Sales Processing Associate

Sales Processing Associate

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

**Global Operations** prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values - to partner, innovate and act - we are an organization that plan, source, and provide quality customer and partner experiences.

**_ Job Family Definition:_**

Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Produces deal documentation and configures systems to reflect ordering processes. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.

**_ Management Level Definition:_**

Uses ability as a skilled specialist to contribute to the development of new concepts/techniques and to complete assignments/tasks in innovative and effective ways. Expert knowledge on the general/technical aspects of the job. Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems. Work is completed independently and has ability to handle most unique situations. Frequently determines methods and procedures for new assignments. May supervise the activities of other non-exempt employees.

**_ Responsibilities: _**
- Provides high-level support for sales processing activities for multiple business areas or groups.
- Demonstrates mastery across all sales processing areas, including: pricing and creating quotes for the most highly-complex deals
- registering information and producing documentation
- order execution, billing and invoice production
- configuration of order systems according to process standards and with limited customization
- Supervises and performs oversight of all sales processing documentation systems and activities for the organization to ensure completeness and accuracy of data and adherence to compliance standards
- Evaluates order documentation, methods, and reports
- works with stakeholders and leadership to identify areas for process improvement, implement changes, and communicate and drive greater efficiency and accuracy
- Provides guidance to and may directly supervise the work of less-experienced staff members.

**_ Education and Experience Required: _**
- High school or equivalent secondary education certification required
- Bachelor's degree preferred.
- Typically 6+ years experience

**_ Knowledge and Skills: _**
- High-level administrative and overall documentation and information management skills
- leading and overseeing the work of teams to perform tasks
- Proficient in multiple word processing, spreadsheet, and presentation software packages
- Expert user of electronic sales documentation, order management, and bid and quote systems and tools, including report building and design, regular and ad hoc reporting and data search
- Expert understanding of basic and advanced order processes, systems configurations and documentation requirements
- able to identify and suggest areas for improvement.
- Strong written and verbal communication skills
- mastery in English and local language.
- Ability to effectively communicate issues and negotiate resolution with local, group and senior management

**What you’ll do**:

- Strong written and verbal communication skills
- mastery in English and local language.
- Ability to effectively communicate issues and negotiate resolution with local, group and senior management

**What you need to bring**:

- works with stakeholders and leadership to identify areas for process improvement, implement changes, and communicate and drive greater efficiency and accuracy
- Provides guidance to and may directly supervise the work of less-experienced staff members.

**What we can offer you**:
A competitive salary and extensive social benefits

Diverse and dynamic work environment

Work-life balance and support for career development

An amazing life inside the element

Want to know more about how you can make your mark with us?

**Then let’s stay connected**

India #operations

HPE is an Equal Employment Opportunity/Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

**Job**:
Sales Operations
**Job Level**:
Advanced

**Hewlett Pa