Technology Support Ii

**JOB DESCRIPTION**
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Technology Support II - Market Data Distributed Support in our dynamic team, you will be responsible for ensuring the smooth operation and support of market data systems and services. You will provide technical assistance to users, maintain data integrity and accuracy, and work collaboratively in a fast-paced environment. This role provides an opportunity to deepen your understanding of financial markets, enhance your problem-solving skills, and work with a variety of market data platforms and technologies.

**Responsibilities**:

- Monitor and support market data systems to ensure high availability and performance.
- Collaborate with internal teams and external vendors to address and resolve data discrepancies and outages.
- Maintain and update market data configurations, entitlements, and permissions.
- Assist in the onboarding of new data sources and the integration of market data into various platforms.
- Conduct regular audits to ensure data accuracy and compliance with industry standards.
- Develop and maintain documentation for market data processes, procedures, and support activities.
- Stay updated with industry trends and advancements in market data technologies and services.
- Participate in projects related to market data enhancements and system upgrades.

**Required qualifications, capabilities, and skills**:

- 2 years of experience in market data support or a similar role within the financial services industry.
- Strong understanding of financial markets, instruments, and market data products.
- Proficiency in market data platforms such as Bloomberg, Reuters, or similar.
- Experience with data feed technologies and protocols (e.g., FIX, API).
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Detail-oriented with a focus on data accuracy and quality.

**Preferred qualifications, capabilities and skills**:

- Experience with scripting or programming languages (e.g., Python, SQL) for data analysis and automation.
- Familiarity with cloud-based data services and platforms.
- Knowledge of regulatory requirements related to market data usage and distribution.
- Experience of Market Data Technologies - RMDS/TREP, DACS entitlements, Bloomberg BPIPE, Solace
- Market Data feeds and content (direct exchange and aggregated)
- Programming Languages - UNIX/Shell, Python, Java
- Storage Filesystems
- Experience of using monitoring/forensic tools (e.g. ITRS Geneos)
- Network Technologies - IP (TCP/UDP/MCAST), Switch and routing topologies
- Operating Systems - Linux (RedHat) System Administration
- Experience of Software Development Lifecycle
- Cloud computing (AWS)
- Experience on Market data APIs

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Technology Support II - Market Data Distribution Support in our dynamic team, you will be responsible for ensuring the smooth operation and support of market data systems and services. You will provide technical assistance to users, maintain data integrity and accuracy, and work collaboratively in a fast-paced environment. This role offers the opportunity to work with internal teams and external vendors, stay updated with industry trends, and participate in projects related to market data enhancements and system upgrades. Your strong understanding of financial markets, excellent problem-solving skills, and attention to detail will be key to your success in this role.

**Responsibilities**:

- Monitor and support market data systems to ensure high availability and performance.
- Collaborate with internal teams and external vendors to address and resolve data discrepancies and outages.
- Maintain and update market data configurations, entitlements, and permissions.
- Assist in the onboarding of new data sources and the integration of market data into various platforms.
- Conduct regular audits to ensure data accuracy and compliance with industry standards.
- Develop and maintain documentation for market data processes, procedures, and support activities.
- Stay updated with industry trends and advancements in market data technologies and services.
- Participate in projects related to market data enhancements and system upgrades.

**Required qualifications, capabilities, and skills**:

- 2 years of experience in market data support or a similar role within the financial services industry.
- Strong understanding of financial markets, instruments, and market data products.
- Proficiency in market data platforms such as Bloomberg, Reuters, or similar.
- Experience with data feed technologies and protocols (e.g., FIX, API).
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability